Insurance Training & Compliance Coordinator

CTF Life; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

Chow Tai Fook Life Insurance Company Limited in Hong Kong is seeking a proactive Training Administrator to manage end-to-end agency training programs, including budgeting, scheduling, venue coordination, material preparation and post-training reporting.

This role ensures activities comply with IA guidelines and CPD requirements, delivers IIQE training, participates in LMS UAT, and provides day-to-day administrative support to the TOE team, coordinating with trainers and internal departments.

Qualifications

• Degree in business, education, human resources, insurance or a related discipline; equivalent relevant experience may also be considered.
• Experience in training coordination or administration is advantageous.
• Good written and verbal communication, coordination and interpersonal skills.
• Proficient with Microsoft Office and ability to prepare and review reports.
• Familiarity with LMS/UAT is beneficial.
• IIQE knowledge or training experience is an advantage.
• Organized, detail-oriented and able to manage multiple tasks and deadlines.
• Comfortable using AI-based productivity tools for content creation and data analysis.

Responsibilities

• Manage end-to-end administration of agency training programs (budgeting, scheduling, venue/resource coordination, material prep, post-training reporting).
• Ensure training activities and materials comply with IA guidelines and CPD requirements; maintain CPD records and documentation.
• Deliver IIQE training sessions and respond to learner questions; keep course materials accurate.
• Participate in LMS UAT by executing test cases, documenting issues, and tracking resolution.
• Provide day-to-day administrative and operational support to the TOE team, liaising with trainers and internal departments.

Skills

Communication skills

MS Office

LMS/UAT familiarity

Project management

Attention to detail

Stakeholder management

Analytical mindset

AI productivity tools

Education

Bachelor's degree in business, education, HR, insurance or related field

Tools

MS Office

LMS

Job description

Chow Tai Fook Life Insurance Company Limited in Hong Kong is seeking a proactive Training Administrator to manage end-to-end agency training programs, including budgeting, scheduling, venue coordination, material preparation and post-training reporting.

This role ensures activities comply with IA guidelines and CPD requirements, delivers IIQE training, participates in LMS UAT, and provides day-to-day administrative support to the TOE team, coordinating with trainers and internal departments.