Housekeeping Supervisor

Charterhouse Management Limited; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

Charterhouse Management Limited is seeking a Housekeeping Supervisor for Charterhouse Causeway Bay. The role involves supervising room attendants and public area attendants, and upholding hotel standards to deliver exceptional guest experiences.

We expect a minimum of 3 years in the hotel industry, knowledge of housekeeping operations, and fluency in English and Chinese. Join us for an engaging, dynamic workplace where service excellence and teamwork are valued.

Qualifications

• Minimum 3 years relevant experience in hotel industry.
• Knowledge on housekeeping operations, procedures and standard.
• Good command of English and Chinese.

Responsibilities

• Supervise and control the work performance of all the room attendant & public area attendant
• Ensure the hotel room & public area in good condition according to the hotel standard

Skills

Communication

Teamwork

Customer service

Attention to detail

Bilingual English/Chinese

Job description

Housekeeping Supervisor

Are you prepare to go beyond the Borders?

In Charterhouse Causeway Bay, we always look for innovative and dynamic people to go beyond borders. As we are a hotel which goes beyond borders in service, we are keen to develop our people in 10 aspects:

Caring - energizes and show our care

Commitment - pledge to service with actions ensuring the effect

Communication - active listening with proactive responses

Create Impression - an impression with a smile will last forever

Engaging - interacting with customer to improve relationship

Innovative - thinking outside the box to improve shills and products

Passion - loving your job that create self-fulfillment

Responsibility - taking the action in exceeding customer expectations

Service Attitude - a learned behavior to make things right from beginning

Teamwork - together we shall be more efficient and productive

Job Responsibilities:

Supervise and control the work performance of all the room attendant & public area attendant

Ensure the hotel room & public area in good condition according to the hotel standard

Job Requirements:

Minimum 3 years relevant experience in hotel industry

Knowledge on housekeeping operations, procedures and standard

Good command of English and Chinese

We offer attractive remuneration package and opportunity to work in a fun and interactive environment.