Head of Operations - Customer Service & Fulfillment

MoneyHero Group; Hong Kong; Vor Ort; HKD 1.800.000 - 3.000.000; Vollzeit

Benefits dieser Stelle

Annual leave

Birthday leave

Tenure leave

International remote work leave

Professional trainings

Career advancement

Internal mobility

Insurance

Mental wellness program

Zusammenfassung

The Head of Operations is a regional senior leadership role with overall responsibility for MoneyHero Group’s Customer Service and Fulfillment functions. The role will define and execute the operating strategy, establish scalable regional standards, and lead initiatives that improve customer experience, operational performance and cost efficiency.

This role may be based in either our Hong Kong or Singapore office, with regional responsibilities across the Group’s markets.

Jobbeschreibung

The Head of Operations is a regional senior leadership role with overall responsibility for MoneyHero Group’s Customer Service and Fulfillment functions. The role will define and execute the operating strategy, establish scalable regional standards, and lead initiatives that improve customer experience, operational performance and cost efficiency.

This role may be based in either our Hong Kong or Singapore office, with regional responsibilities across the Group’s markets.