Financial Operator - AM/M, Trade Ops (Mid-late shift) - 70K

Robert Half Hong Kong Limited; Hong Kong; Sur place; HKD 800 000 - 1 200 000; Plein temps

Résumé du poste

Robert Half Hong Kong Limited is seeking an experienced Trade Operations professional to oversee mission-critical trading support activities and enhance operational controls. The role focuses on process automation, risk management, and strategic project delivery across business and technology functions.

You will manage day-to-day trading support, troubleshoot issues, and collaborate with internal and external partners to ensure seamless execution and high-quality service across capital markets

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration or a related discipline.
• Approximately 10 years of experience within trade operations, capital markets operations, brokerage operations, exchange operations, middle office, or related financial services functions.
• Fluent in English and Chinese; Mandarin would be advantageous.
• Proficient with MS Office; experience with data analytics, reporting tools, automation, SQL, VBA, Power BI or similar technologies would be beneficial.
• Experience delivering operational improvement, system implementation, or workflow transformation initiatives.

Responsabilités

• Oversee day-to-day trading support activities ensuring a controlled, efficient operating environment.
• Serve as central point of contact for clients and stakeholders, resolving trading-related issues promptly.
• Monitor operational risk, governance, and controls to maintain a resilient trading backdrop.
• Identify opportunities for process automation and efficiency improvements across trade support workflows.
• Lead or support strategic projects including platform enhancements and product implementations.
• Collaborate with internal and external partners to ensure high-quality service delivery.
• Develop and maintain procedures, control frameworks, and business continuity plans.

Connaissances

Analytical skills

Problem-solving

Decision-making

Communication skills

Stakeholder management

Bilingual English/Chinese

Formation

Bachelor's degree in Finance, Economics, Business Administration

Outils

SQL

VBA

Power BI

Description du poste

Our client is a leading financial operator with a strong reputation for operational excellence and market innovation. Operating within a dynamic and highly regulated environment, the organization plays a critical role in supporting the efficient functioning of financial markets, providing trading services, operational oversight, and market support to a broad range of participants.

As part of its ongoing growth and transformation initiatives, the organization is seeking an experienced Trade Operations professional to oversee mission-critical trading support activities, enhance operational controls, drive process automation and operational efficiency, and contribute to strategic projects across business and technology functions. This individual will play a key role in ensuring seamless trading operations, managing operational risk, supporting market participants, and delivering initiatives that enhance market infrastructure and service quality.

The Role

• Trade Operations Oversight: Manage the day-to-day execution and support of trading activities, ensuring a smooth, controlled, and efficient operating environment while responding to time-sensitive issues and exceptional situations.
• Trading Support & Issue Resolution: Act as a central point of contact for clients and business stakeholders, providing operational support, troubleshooting trading-related matters, and ensuring timely resolution of issues.
• Operational Risk Management: Monitor key operational processes, identify potential risks and control gaps, and implement mitigation measures to maintain a resilient trading environment.
• Process Improvement & Automation: Review existing trade support workflows, identify opportunities for efficiency gains, and leverage technology, automation, and data-driven solutions to improve productivity and service quality.
• Project Delivery & Change Management: Lead and support strategic initiatives, including platform enhancements, process optimization, new product implementation, and operational transformation projects.
• Stakeholder Management: Collaborate closely with internal teams, business partners, and external participants to ensure seamless operational execution and high-quality service delivery.
• Policy, Governance & Controls: Develop, maintain, and enhance operational procedures, control frameworks, and contingency plans to support business continuity and regulatory requirements.
• Market Intelligence & Industry Trends: Stay informed of industry developments, evolving market practices, emerging technologies, and regulatory changes to support continuous improvement initiatives.
• Client Service Excellence: Build strong relationships with key stakeholders through proactive communication, professional support, and a solutions-oriented approach.

Your Profile

• Bachelor's degree in Finance, Economics, Business Administration, or a related discipline.
• Approximately 10 years of experience within trade operations, capital markets operations, brokerage operations, exchange operations, middle office, or related financial services functions.
• Good understanding of trading workflows, financial products, and post-trade operational processes.
• Familiarity with risk controls, operational governance, and regulatory requirements within financial markets.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication and stakeholder management skills.
• Fluent in English and Chinese, both written and spoken; Mandarin would be advantageous.
• Proficient in Microsoft Office applications; experience with data analytics, reporting tools, automation, SQL, VBA, Power BI, or similar technologies would be beneficial.
• Experience delivering operational improvement, system implementation, or workflow transformation initiatives.
• Comfortable working non-standard hours or shift-based schedules where required.
• Candidates with fewer years of experience but strong relevant exposure and potential will also be considered for the Associate level.

Reference Number: 67010-0013519330