FI Sales, Services, Director - Hong Kong

Citigroup Inc.; Hong Kong; Presencial; HKD 1 200 000 - 2 000 000; Tempo integral

Resumo da oferta

Citi in Hong Kong seeks a senior Salesperson to manage a defined set of custody and funds prospective clients and influencers in asset managers, asset owners and bank segments. The role focuses on engaging prospects and converting them to clients, drawing on deep financial services experience.

The ideal candidate has strong business acumen, consulting framework, sales skills, and knowledge of operations and technology; you will coordinate with legal, risk, and product teams to deliver value and

Qualificações

• 15+ years of sales experience in a financial services organization.
• Experience in a client-facing role with the buy-side community.
• Proven interpersonal and problem-solving skills.
• Clear and concise written and verbal communication.
• Broad client relationships preferred.

Responsabilidades

• Refine and implement sales/marketing strategy to improve Citi's client footprint and maximize revenue.
• Leverage network to understand client needs, introduce Citi offerings, and win business.
• Advise team in strategic positioning and closing transactions with internal stakeholders.
• Forge relationships with salespeople to leverage Citi's franchise for opportunities.
• Deliver client satisfaction and enhanced results through service/operational issue management.
• Coordinate internal resources to ensure high client satisfaction.
• Identify clients’ business needs and work with partners to deliver solutions.
• Lead RFP and SLA preparation/negotiation to drive sales.

Conhecimentos

Sales experience

Client-facing

Interpersonal skills

Communication

Relationship management

Formação académica

Bachelor's degree

Master's degree preferred

Descrição da oferta de emprego

The Salesperson is a senior-level position responsible for managing a defined set of custody and funds prospective clients and influencers in the asset managers, asset owners and bank segments. The role is responsible for engaging prospects and ultimately converting them to clients. The ideal candidate will be an experienced financial service executive with a proven track record. This role demands a strong business acumen, consulting framework, sales skills expertise and knowledge of operations and technology.

Responsibilities:

• Refine and implement sales/marketing strategy to improve Citi's client footprint and maximize associated revenue while working with management/colleagues to establish a clear marketing plan with defined priorities, market penetration and revenue goals
• Leverage contact network to understand client needs, introduce the Citi offering, and convince clients to adopt it to increase client satisfaction/Citi revenue
• Advise team in strategic positioning and closing transactions with various internal stakeholders (structuring, trading, legal, credit and risk etc.)
• Forge a relationship with salespeople in order to leverage Citi's franchise and source relevant buying and selling opportunities for clients
• Deliver client satisfaction and enhanced financial results through the management of service/operational issues impacting the target clients
• Coordinate internal resources to ensure that client satisfaction is high
• Identify clients’ business needs and work with internal partners to deliver solutions, adding value and cross-selling Citi products
• Perform regular service reviews and develop actions plans to address issues/deliver solutions as well as perform regular face-to-face client meetings
• Service key clients and provide a high quality value added service experience across all the client organization. Lead RFP and SLA preparation/negotiation and other marketing support to drive sales
• Target key prospects to develop strong pipeline and sources new mandates for Securities Services. Position Citi to win Securities Services mandates by being fully conversant with relevant product characteristics. Arrange client events, join roadshows, and provide regular market updates to clients.
• Provide solution for all escalated service related issues and co-ordinate resolution within Citi
• Conduct regular service reviews and develop action plans to confirm commitment and optimize service levels
• Maintain strong product knowledge and provide expertise on global custody services
• Perform industry and competitor analysis to explore opportunity for new products
• Provide guideline/training/assistance to junior team member if needed
• Lead strong governance and controls
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Adhere to all policies and procedures as defined by your role which will be communicated to you
• Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 15+ years of sales experience at a financial services organization
• Experience in a client-facing role working with the buy-side community
• Proven interpersonal and problem-solving skills
• Consistently demonstrate clear and concise written and verbal communication
• Broad client relationships preferred

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Family Group:

Institutional Sales

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Job Family:

Solution Sales

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Time Type:

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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