Executive Assistant

Citibank (Hong Kong) Limited; Hong Kong; On-site; HKD 223,000 - 357,000; Full time

Job summary

Citibank (Hong Kong) Limited is seeking an Administrative Assistant to provide admin and business support to senior leaders within Markets. You will manage calendars, arrange conferences and travel, and drive efficiency through digital tools and AI-powered solutions.

The role requires strong stakeholder management, prioritization, and attention to detail. Candidates should be comfortable handling confidential information and collaborating across locations.

Qualifications

• Experience supporting multiple senior stakeholders and large teams.
• Strong organizational and time-management abilities for competing priorities.
• Excellent interpersonal and written/verbal communication skills.
• Self-motivated, detail oriented and able to work independently.
• Proficient in Microsoft Office suite.

Responsibilities

• Directly supports senior managers and teams; manages calendars and travel.
• Arrange conferences, meetings and events; set priorities for the unit.
• Coordinate travel arrangements and prepare agendas for travel.
• Assist with documentation for overseas travel visas, tickets, hotels and expenses.
• Process invoices in Procure to Pay and handle supplies.
• Maintain confidentiality and handle sensitive materials appropriately.
• Coordinate onboarding and workspace access for new hires.
• Collaborate with colleagues across locations to facilitate communication.
• Identify opportunities to streamline administrative processes and boost efficiency.
• Leverage AI-powered tools to automate routine administrative tasks and reporting.

Skills

Stakeholder management

Calendar management

Travel planning

Multitasking

Communication

Detail orientation

Self-motivated

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

The Administrative Assistant provides administrative and business support to multiple senior leaders and teams within Markets by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.

This role requires strong stakeholder management skills, the ability to prioritize competing demands, and a continuous improvement mindset. Candidates who are curious about automation, and interested in leveraging AI and digital tools to enhance productivity will be highly valued.

Responsibilities:

• Directly supports senior managers (C15/C16) and generally supports an entire team
• Manages day to day calendar(s) of senior management; arranges meetings and travel schedules
• Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team
• Coordinates travel arrangements; prepare and distribute schedules/agendas for travel
• Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, ground transportation and expense reports
• Orders supplies and process invoices through Procure to Pay system
• Handles sensitive materials; maintain appropriate levels of confidentiality
• Coordinate onboarding activities for new hires, including workspace setup and access requests.
• Partner closely with colleagues across locations and functions to facilitate effective communication and teamwork.
• Identify opportunities to streamline administrative processes and improve team efficiency.
• Leverage Microsoft Office tools, collaboration platforms, and digital technologies to enhance productivity.
• Explore and adopt AI-powered tools (e.g., Microsoft Copilot and workflow automation solutions) to automate routine administrative tasks, meeting preparation, scheduling, documentation, and reporting activities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous administration experience preferably within a large and complex financial services or similar organization. Experience supporting multiple senior stakeholders and large teams.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent interpersonal and communication skills.
• Self-motivated and detail oriented
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office

Education:

• Bachelor's/University degree or equivalent experience

Job Family Group: Business Strategy, Management & Administration

Job Family: Administrative Support

Time Type: Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.