Education Assessment Services Coordinator

Eternity Consultants (HK) Limited; Hong Kong; On-site; HKD 223,200 - 390,600; Full time

Job summary

Eternity Consultants (HK) Limited is seeking a Customer Services professional in Hong Kong to support the administration of the assessment service, conduct assessments, liaise with stakeholders, and manage records. The ideal candidate will have a degree and at least 3 years of relevant customer service experience, preferably in the education sector. Strong communication skills in English and Chinese, including Putonghua, are essential, as well as proficiency in MS Office applications.

Qualifications

• Degree with 3 years post-qualification relevant experience in customer service, preferably in education sector.
• Self-motivated, meticulous, independent, and responsible individual.
• Good written and spoken English and Chinese (Putonghua).

Responsibilities

• Support administration of the assessment service.
• Conduct basic assessment work.
• Liaise with stakeholders.
• Manage database and records.
• Provide assistance in research and consultancy work.

Skills

Communication skills

Interpersonal skills

MS Office proficiency

Customer service experience

Education

Degree

Tools

MS Word

MS Excel

MS Access

MS PowerPoint

Chinese word processing

Job description

Eternity Consultants (HK) Limited is seeking a Customer Services professional in Hong Kong to support the administration of the assessment service, conduct assessments, liaise with stakeholders, and manage records. The ideal candidate will have a degree and at least 3 years of relevant customer service experience, preferably in the education sector. Strong communication skills in English and Chinese, including Putonghua, are essential, as well as proficiency in MS Office applications.