E-commerce Assistant

Apm Monaco; Hong Kong; On-site; HKD 180,000 - 320,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Employee discounts

Job summary

APM Monaco is seeking an E-commerce Assistant to support daily online operations across 7 websites and 1 app, ensuring accurate product data and smooth publishing. You will synchronize data between PIM and Shopify, review AI-generated content for quality, and contribute to optimizing product discovery and customer experience in a fast-paced environment.

The role requires a business degree, e-commerce experience, Shopify Plus knowledge, and strong Microsoft Office skills to thrive in our team.

Qualifications

• Degree holder in Business or related discipline.
• Previous experience in e-commerce operations, website coordination.

Responsibilities

• Create and manage product listings and landing pages across multiple websites and an app.
• Maintain data synchronization between PIM and Shopify; ensure consistency and accuracy.
• Coordinate QA to verify AI output for accuracy, grammar, compliance, and correctness.
• Assist in optimizing product discovery, navigation, filters, on-site search, recommendations and cross-selling.

Skills

Multi-tasking

Attention to detail

Proactive

Organized

Education

Bachelor's degree in Business or related field

Tools

Shopify Plus

Microsoft Office

Job description

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

As an E-commerce Assistant, you will support the day-to-day operations of online business, before and after add to cart. With a focus on enhancing the online shopping experience, you play a vital role in ensuring smooth operational workflows and customer satisfaction.

Responsibilities:

• Create and manage product listings and landing pages on eCommerce platform, ensuring accurate titles, descriptions, images, fieldsacross 7 websites & 1 App and more than 15 languages.

• Maintain accurate product data synchronization between the PIM and Shopify, ensuring fields are consistent and up to date.

• Coordinate human review / QA to verify AI output for accuracy, grammar, compliance, and product / technical correctness before publishing.

• Assist in optimizing website and App product discovery journey including navigator, filter, on-site search, products recommendations, cross-selling, etc.

• Maintain the eCommerce website & App, ensuring that all content is translated, up-to-date and functions correctly

• Assist in implementing seasonal campaign and localization.

• Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions.

• Analyze heatmap and screen recordings to provide A/B test recommendations and address issues.

• Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience.

• Support the team in analyzing sales data and performance metrics.

• Handle ad hoc tasks and project assigned.

• Degree holder in Business or other disciplines.

• Previous experience in E-commerce operations, website coordinator.

• Experience with Shopify Plus is a strong plus.

• Competent in Microsoft Office Skills.

• Able to perform multi-task and work in fast-paced environment.

• Proactive, self-motivated, organized and detail-oriented.

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.
• Growth Opportunities: We support your professional development.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.