Director of Revenue

Hyatt Centric Victoria Harbour Hong Kong; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

Hyatt Centric Victoria Harbour Hong Kong is seeking a Revenue Manager to lead pricing strategies, inventory controls and channel management for the hotel. You will partner with Sales and Marketing to optimize revenue opportunities and maximize market share.

The role requires hands-on forecasting, budgeting, and ensuring Hyatt standards are followed across all systems, with regular reviews with General Manager and ownership group.

Qualifications

• Minimum of 3 years’ experience preferred in managerial level position in hotel revenue management discipline.
• Bachelor’s Degree in Hospitality Management, Business, Economics, or a related field.
• Proficient in Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint and Outlook.
• Technically skilled in managing all systems related to Revenue Management, including Revenue Management Systems, CRS, PMS, S&C systems, Passkey and Cognos or BI tools.

Responsibilities

• Oversee and guide to formulate transient and hotel inventory restrictions and pricing strategies towards the goal of increasing market share and maximizing revenues for the hotel
• Ensure hotel’s sales strategy and pricing recommendations are implemented across all channels, Hyatt key revenue system and market segment
• Analyze and communicate results of strategies and tactics deployed on a monthly basis to regional team, hotels team and ownership group
• Ensure that each member of the team is deploying Hyatt corporate revenue management strategies, and following the standards outlined in the Revenue Management Standards and Procedures manual
• Oversee the relationship with OTA market manager to maximizing revenue and marketing exposure
• Oversee the revenue forecasting process for hotel to ensure that the accuracy of each forecast falls within Hyatt standards. Prepare the Annual Budget for hotel
• Work with Sales team to develop and implement coordinated group pricing and inventory strategies and appropriate booking guidelines
• Develop a coordinated pricing strategy for the sales team. Partner with the Sales leadership to ensure that each hotels strategy is aligned on an account-by-account basis
• Facilitate and lead weekly hotel Business Optimization Meeting in accordance with Hyatt Revenue Management standards
• Conduct regularly one on one meetings with General Manager and Director of Sales & Marketing to review past results and develop priorities for the next month/ quarter

Skills

Revenue management

Pricing strategy

Forecasting

Team leadership

Education

Bachelor's Degree in Hospitality Management, Business, Economics, or a related field

Tools

Microsoft Office

Hotel Industry Revenue Management Systems

Central Reservation Systems

Property Management Systems

Sales and Catering Systems

Passkey

Cognos

Job description

Responsibilities

• Oversee and guide to formulate transient and hotel inventory restrictions and pricing strategies towards the goal of increasing market share and maximizing revenues for the hotel
• Ensure hotel’s sales strategy and pricing recommendations are implemented across all channels, Hyatt key revenue system and market segment
• Analyze and communicate results of strategies and tactics deployed on a monthly basis to regional team, hotels team and ownership group
• Ensure that each member of the team is deploying Hyatt corporate revenue management strategies, and following the standards outlined in the Revenue Management Standards and Procedures manual
• Oversee the relationship with OTA market manager to maximizing revenue and marketing exposure
• Oversee the revenue forecasting process for hotel to ensure that the accuracy of each forecast falls within Hyatt standards. Prepare the Annual Budget for hotel
• Work with Sales team to develop and implement coordinated group pricing and inventory strategies and appropriate booking guidelines
• Develop a coordinated pricing strategy for the sales team. Partner with the Sales leadership to ensure that each hotels strategy is aligned on an account-by-account basis
• Facilitate and lead weekly hotel Business Optimization Meeting in accordance with Hyatt Revenue Management standards
• Conduct regularly one on one meetings with General Manager and Director of Sales & Marketing to review past results and develop priorities for the next month/ quarter

Quantitative Dimensions

• Market share as measured on the STAR report
• Revenue performance as measured against the annual budget
• Revenue Management Scorecard

Qualifications

• Minimum of 3 years’ experience preferred in managerial level position in hotel revenue management discipline
• Bachelor’s Degree in Hospitality Management, Business, Economics, or a related field
• Proficient in Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint and Outlook
• Technically skilled in managing all systems related to Revenue Management. These include but are not limited to Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, Passkey and Cognos or another form of business intelligence tool

With breathtaking views of Victoria Harbour, our lifestyle hotel in North Point is the ultimate launchpad for exploring Hong Kong’s vibrant mix of old and new. Discover local foodie favorites and Insta-worthy spots around the neighbourhood or go for a stroll along the waterfront promenade right in front of the hotel. Conveniently located on Hong Kong Island, steps away from major highway, MTR, ferry, bus and tram connections, the hotel is just 10+ minutes’ commute to / from key leisure and business destinations. The options are endless when you stay in the middle of the action at Hyatt Centric Victoria Harbour Hong Kong.