Director, Distribution Transformation

Manulife Financial; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible environment

Inclusive culture

Job summary

Manulife Financial in Hong Kong seeks a senior-leader to design and execute the Asia Regional Distribution strategy within a fit-for-purpose governance framework. This role shapes the future of Manulife’s Asia distribution, balancing strategic planning with pragmatic action to capture value in the short-term.

Reporting to the Asia Chief Distribution Officer and the Head of Asia Distribution Strategy, the role offers scope to drive massive change across markets, develop stakeholder relationships,

Qualifications

• Experience in conceiving and executing transformation end-to-end to create tangible value.
• Familiarity with an agile organizational model is essential.
• Experience in life insurance distribution and financial services, covering value creation through customer acquisition and management.

Responsibilities

• Own the design and roll-out of strategic initiatives across markets.
• Drive strategic initiatives and realize impact.
• Develop and maintain relationships with stakeholders for end-to-end delivery.

Skills

Transformation leadership

Agile mindset

Strategic thinking

Stakeholder management

Problem solving

Influencing & negotiation

Risk management

Communication

Ambidexterity

Job description

The Opportunity

An opportunity to join Manulife’s Asia Regional Distribution team, playing a critical role in shaping and executing the overall strategy within a fit-for-purpose governance framework.

This is an exciting opportunity to shape the future of Manulife’s Asia distribution – both in terms of the transformative changes required in the short- to medium-term as well as the game-changers required to build longer-term competitive advantage. This role is not simply about putting strategy and plans on a page – rather it encompasses both the strategic element as well as taking a pragmatic approach to planning how to capture value in the short-term. Working closely with the Asia Chief Distribution Officer and the Head of Asia Distribution Strategy, there is large scope for impact and driving massive change!

Position Responsibilities:

• Own the design and roll-out of strategic initiatives across markets – which will combine current state analysis, problem solving, solution planning, execution orchestration and change management


• Hand-in-hand to drive strategic initiatives and realize impact


• Continuously identify and address opportunities to develop our business across core strategic themes


• Develop and maintain strong relationships with stakeholders across the organization to ensure effective end-to-end delivery

Required Qualifications:

• Experience in having conceived and executed on transformation end-to-end to create tangible value. Familiarity with an agile organizational model is essential


• Experience in life insurance distribution and financial services, covering critical aspects of value creation through customer acquisition and management, as well as distribution transformation.


• Autonomous Operation: Ability to drive broad priorities independently with minimal guidance from senior leadership


• High Intellectual Curiosity: Have an insatiable curiosity to learn and a proactive approach to leaning in on new opportunities, even those outside their comfort zone.


• Strategic Agility: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods


• Results Orientation: Delivers beyond expectations and sets new and stretching goals for him/herself. S/he will have a deep understanding of operational and process improvements that impact quality and execution and deliver continuous improvement


• Process Management: Can identify and articulate the processes necessary to get things down efficiently and effectively


• Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals


• Problem Solving & Decision Quality: Able to use rigorous logic, and a highly structured approach and methods to solve problems with effective solutions


• Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations


• Influencing & Negotiation: Can present ideas and directions that lead others to action – internally (within the team, stakeholders within region and markets), and externally


• Risk Management: Ability to think ahead and catch problems before they arise


• Ambidextrous: Able to work on multiple key efforts simultaneously, welcoming ambiguity and regular change


• An articulate and top-down communicator

When you join our team:

• We’ll empower you to learn and grow the career you want.


• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid