Customer Service Executive

iPro Financial Press Limited; Hong Kong; Vor Ort; HKD 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Shift allowance

IANG visa welcome

Travel to Mainland China may be needed

Zusammenfassung

iPro Financial Press Limited in Hong Kong is seeking a project-focused professional to manage daily tasks across multiple departments and ensure timely, quality outputs. You will coordinate with sales, design, translation, proofreading and printing; upload documents to HKEX; communicate with clients mainly by phone and email; and handle ad-hoc tasks as directed.

We value proactive, meticulous candidates with a Bachelor’s degree and at least two years in customer service; Chinese and English

Qualifikationen

• Bachelor Degree in Communication, Business or related disciplines.
• 2 years or more in customer service.
• Experience in financial printing is a plus.
• Proactive, meticulous and strong interpersonal skills.
• Knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Good English and Putonghua communication, both spoken and written.
• Willing to shift; travel to mainland China may be required.
• IANG visa holders welcome.

Aufgaben

• Project management on daily tasks to meet quality and timing requirements.
• Coordinate with internal departments including sales, design, translation, proofreading and printing.
• Handle daily upload of documents onto HKEX platform.
• Communicate with clients primarily by telephone and email; in-house visits when needed.
• Perform ad-hoc tasks as assigned by Supervisor.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Fluent English

Putonghua

Attention to detail

Ausbildung

Bachelor's Degree in Communication, Business or related disciplines

Tools

Microsoft Office

Jobbeschreibung

Project management on daily tasks to meet quality and timing requirement.

To coordinate and work closely with all internal departments including sales, design, translation, proofreading and printing.

To handle daily upload of documents onto HKEX platform

Most communications with clients or working parties are based on telephone and emails, physical interaction with clients may be needed when client is in house.

Any ad-hoc tasks as assigned by the Supervisor

Requirements

Bachelor Degree in Communication, Business or any related disciplines

2 years or above working experience in customer service field

Experiences in financial printing industry would be an advantage

Proactive, Meticulous, detailed-minded and strong interpersonal skills

Knowledge of Microsoft office (Outlook, Excel, Words and Power point)

Good communications in both spoken & written Putonghua and English

Shift duties are required, with additional shift allowance

Immediately available is highly preferred

Travelling to mainland China may be required

IANG visa holder is welcome

"iPRO" provides professional financial printing services for listed companies, investment banks and law firms. We offer one-stop printing service including typesetting, bilingual translation, design and any related services for IPO prospectuses, financial reports, compliance documents and announcements.

"iPRO" provides professional financial printing services for listed companies, investment banks and law firms. We offer one-stop printing service including typesetting, bilingual translation, design and any related services for IPO prospectuses, financial reports, compliance documents and announcements.