CRM Facilitator (CRMF) - Internal Application

Hongkong Express; Hong Kong; Hybrid; HKD 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid working

Company shuttle buses

Open office

Energetic and multicultural team

Job summary

HK Express is seeking a Training Specialist to deliver approved CRM courses for Flight Crew and Cabin Crew, and to develop materials for ongoing safety training. You will advise Flight Operations on international CRM practices, and work with the Safety Manager on Human Factors and LOSA outcomes, ensuring courses address human error and threat management.

Ideal candidates have at least three years in aviation training, current cabin crew status with HK Express, strong English and teaching skills,

Qualifications

• Minimum 3 years of experience in aviation training or related field.
• Current Cabin Crew member of HK Express Airways.
• Understanding of non-technical skills for safe operations.
• Trained in human performance and human factors principles.
• Basic teaching skills with motivation and appropriate background.
• Good command of spoken English.
• Good communication skills and positive attitude.

Responsibilities

• Deliver approved CRM courses for Flight Crew and Cabin Crew.
• Develop and maintain courses and activities to be delivered.
• Advise Flight Operations on international CRM practices.
• Develop initiatives addressing Human Error and Threat & Error Management.
• Collaborate with Safety Manager on Human Factor issues and LOSA results.
• Perform other duties as assigned by Training Manager.

Skills

Good communication skills

Teaching/Training skills

English proficiency

Job description

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Please note that with effect from 1 June 2022 onwards, all HK Express employees and contractors who work in our premises in Hong Kong must have received a third dose of COVID 19 vaccine. Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

Role Purpose

• Deliver approved CRM courses for Flight Crew and Cabin Crew;
• Develop and maintain courses and activities to be delivered;
• Advise Flight Operations in the aspect of international practices in the field of CRM;
• Develop initiatives that shall address, and prevent aircraft accidents and incidents attributable to Human Error;
• Develop Threat & Error Management;
• Work closely with the Safety Manager on Human Factor issues and on LOSA results;
• Such other duties as may be assigned to him by the Training Manager.

The Ideal Candidate

• Educational competence and experience;
• Minimum 3 years of experience;
• A current Cabin Crew member of Hong Kong Express Airways;
• Understanding of the implications and importance of non-technical skills for the safe operations;
• Been trained in human performance and human factors principles;
• After a positive evaluation, the candidate will be trained in company related safety matters;
• Basic teaching skills, appropriate background and motivation;
• Good command of spoken English;
• Good communication skills and positive attitude.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.