Credit Control Officer

HKT; Hong Kong; On-site; HKD 200,880 - 312,480; Full time

Job summary

HKT is seeking an Assistant Credit Control Officer to manage credit and debt collection processes. You will perform corporate and consumer dunning, liaise with internal departments to resolve disputes and monitor payment behavior.

Qualifications include a Diploma or above in Business Administration/Accounting/Finance, with at least 2 years of experience and fluency in English and Chinese. Proficiency in MS Office and strong numerical skills are essential.

Qualifications

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline.
• Minimum 2 years' working experience.
• Good command of spoken and written English and Chinese.
• Proactive, outgoing, enthusiastic and sensitive to numbers.
• Analytical and self-motivated in problem-solving.
• Proficient in MS Office applications.

Responsibilities

• Perform credit management and debt collection actions.
• Carry out debt recovery actions on corporate customers via telephone and demand letters.
• Execute routine dunning actions for non-payment accounts on consumer segments.
• Liaise with different internal parties in resolving disputes and outstanding accounts.
• Handle and follow up unidentified payments and invalid cheque.
• Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management.
• Handle other credit control issues and ad hoc assignments.

Skills

Credit control

Debt collection

MS Office

Bilingual English/Chinese

Education

Diploma or above in Business Administration/Accounting/Finance

Tools

MS Office

Job description

• Perform credit management and debt collection actions
• Carry out debt recovery actions on corporate customers via telephone and demand letters
• Execute routine dunning actions for non-payment accounts on consumer segments
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Handle and follow up unidentified payments and invalid cheque
• Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management
• Handle other credit control issues and ad hoc assignments

To succeed in this role

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline
• Minimum 2 years' working experience
• Good command of spoken and written English and Chinese
• Proactive, outgoing, enthusiastic and sensitive to numbers
• Analytical and self-motivated in problem-solving
• Proficient in MS Office applications

Fast learners with less working experience (or fresh graduate) will be considered as Assistant Credit Control Officer.