Credit Control Officer

HKT; Hong Kong; On-site; HKD 145,000 - 257,000; Full time

Job summary

HKT in Hong Kong seeks a Credit Controller to manage credit risk, collect debts from corporate and consumer accounts, and perform routine dunning actions for non-payments.

You will liaise with internal teams to resolve disputes, handle unidentified payments and cheques, and perform credit assessments with MIS reports for management. 2+ years' experience, diploma or above, bilingual English and Chinese, strong numeric and MS Office skills are required.

Qualifications

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline.
• Minimum 2 years' working experience.
• Good command of spoken and written English and Chinese.
• Proactive, outgoing, enthusiastic and sensitive to numbers.
• Analytical and self-motivated in problem-solving.
• Proficient in MS Office applications.

Responsibilities

• Perform credit management and debt collection actions
• Carry out debt recovery actions on corporate customers via telephone and demand letters
• Execute routine dunning actions for non-payment accounts on consumer segments
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Handle and follow up unidentified payments and invalid cheque
• Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management
• Handle other credit control issues and ad hoc assignments

Skills

Credit control

Debt collection

Analytical

Problem-solving

MS Office

Education

Diploma or above in Business Administration/Accounting/Finance

Tools

MS Office

Job description

Your Role:

• Perform credit management and debt collection actions
• Carry out debt recovery actions on corporate customers via telephone and demand letters
• Execute routine dunning actions for non-payment accounts on consumer segments
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Handle and follow up unidentified payments and invalid cheque
• Monitor customer payment’s behaviour, perform credit assessment and prepare credit risk analysis/MIS reports to management
• Handle other credit control issues and ad hoc assignments

To succeed in this role:

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline
• Minimum 2 years' working experience
• Good command of spoken and written English and Chinese
• Proactive, outgoing, enthusiastic and sensitive to numbers
• Analytical and self-motivated in problem-solving
• Proficient in MS Office applications