Credit Control & Collections Supervisor – Drive Cash Flow

The Hong Kong And China Gas Co Ltd; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Benefits offered by this job

Career Development

Caring

Competent and Efficient service

Proactive working attitude

Innovative mindset

Internal communication and cooperation

Job summary

The Hong Kong and China Gas Company Limited is seeking an Assistant Customer Accounts Supervisor to oversee credit control and debt collection. You will ensure timely settlement of receivables, assess credit risk and arrange site visits for overdue accounts.

The ideal candidate holds a degree in business or accounting, at least 3 years’ experience in commercial credit management, strong Excel and SAP knowledge, and fluency in English and Chinese. A HK driving licence is a plus.

Qualifications

• Degree holder in Business Administration, Finance, Accounting, Economics, or related disciplines.
• At least 3 years of solid experience in commercial credit management.
• Proficient in Microsoft Office applications, particularly Excel; knowledge of SAP is an advantage.
• Strong communication and interpersonal skills.
• Good command of written and spoken English and Chinese; Putonghua is an advantage.
• A valid Hong Kong driving licence would be an advantage.

Responsibilities

• Ensure timely settlement of account receivables and proper credit risk management.
• Arrange on-site visits for overdue accounts.
• Handle enquiries and disputes from customers and collection agencies.
• Coordinate with other departments to address customer enquiries, concerns, and complaints.
• Assign cases to collection agencies and verify collection results and agency fee payments.
• Monitor C&I deposits, including additional deposits, refunds, bank guarantee replacements, and blanket guarantee reviews.
• Prepare monthly management reports, operational statistics and process debt recovery closures.
• Perform any other ad hoc duties and tasks as assigned.

Skills

Excel

Communication skills

Interpersonal skills

English and Chinese

Education

Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related disciplines

Tools

SAP (ERP/CMS systems)

Job description

The Hong Kong and China Gas Company Limited is seeking an Assistant Customer Accounts Supervisor to oversee credit control and debt collection. You will ensure timely settlement of receivables, assess credit risk and arrange site visits for overdue accounts.

The ideal candidate holds a degree in business or accounting, at least 3 years’ experience in commercial credit management, strong Excel and SAP knowledge, and fluency in English and Chinese. A HK driving licence is a plus.