Concierge Team Lead – Resident Experience

HKR International Limited; Hong Kong; On-site; HKD 223,200 - 267,840; Full time

Benefits offered by this job

Discretionary bonus

Transportation allowance

Medical and dental coverage

Annual leave

Birthday leave

Top-up MPF scheme

Job summary

HKR International Limited is seeking a concierge team leader in Discovery Bay, Hong Kong. Responsibilities include leading the concierge team, understanding customer needs, and working with the Estate Management team to enhance resident quality of life.

The ideal candidate will have at least 3 years of experience, including 1 year's supervisory experience, and must hold a Security Personnel Permit. A competitive remuneration package with benefits such as a discretionary bonus, transportation allowance, and medical coverage is offered.

Qualifications

• Minimum 3 years related working experience, with 1 year's supervisory experience.
• Holder of Security Personnel Permit is a must.
• Good command of written and spoken English and Chinese.
• Familiar with design software will be an advantage.

Responsibilities

• Lead the concierge team and monitor the work performance.
• Understand customers' needs and effectively respond to inquiries.
• Raise suggestions to improve quality of living for residents.

Skills

Interpersonal skills

Communication skills

Team player

MS Office knowledge

Education

Post-secondary level or Tertiary education

Certificate or Diploma in Hospitality

Job description

HKR International Limited is seeking a concierge team leader in Discovery Bay, Hong Kong. Responsibilities include leading the concierge team, understanding customer needs, and working with the Estate Management team to enhance resident quality of life.

The ideal candidate will have at least 3 years of experience, including 1 year's supervisory experience, and must hold a Security Personnel Permit. A competitive remuneration package with benefits such as a discretionary bonus, transportation allowance, and medical coverage is offered.