Compliance Manager

TransferMate Global Payments; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation and incentive

Collaborative culture with innovation

Flexible working model

Professional development support

Job summary

TransferMate Global Payments is seeking a Compliance Manager for Hong Kong to lead the HK AML/CTF programme, ensure regulatory engagement, and support regional growth with a pragmatic risk-based approach.

You will interact with regulators, oversee licensing and reporting, and collaborate with Commercial, Product and Operations to balance growth with compliance. Fluency in English and Mandarin (Cantonese essential) is required.

Qualifications

• 10+ years in financial services, fintech or payments.
• Significant experience with HK AML regulatory framework.
• Experience liaising with regulators and banking partners.
• Knowledge of MSO licensing obligations.
• Proven ability to influence senior stakeholders and deliver projects independently.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Act as senior compliance representative for Hong Kong.
• Maintain MSO licence; lead interactions with HK authorities.
• Lead regulatory inspections, audits and licence renewals.
• Own HK AML/CTF framework and enterprise risk assessments.
• Oversee onboarding, KYC/CDD/EDD, transaction monitoring and sanctions controls.
• Partner with Commercial, Product and Operations to enable growth while managing risk.
• Deliver policy papers, regulatory submissions, and training for regional teams.

Skills

AML expertise

Regulatory leadership

Stakeholder management

Regulatory reporting

Communication skills

English & Mandarin fluency

Education

CAMs / ICA Diploma or equivalent

Job description

TransferMate - a subsidiary of CluneTech - was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment's provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.

Role Overview

As Compliance Manager - Hong Kong, you will lead TransferMate's compliance function in Hong Kong, acting as the trusted advisor to the business while ensuring the highest standards of AML/CTF compliance and regulatory engagement.

Reporting directly to the Global Head of AML, you will take ownership of the Hong Kong compliance programme, support strategic growth across Greater China and APAC, and work in partnership with Product, Commercial, Operations, Legal and Banking partners to enable sustainable business growth.

This is a hands-on leadership role requiring excellent judgement, strong execution, commercial awareness and the confidence to challenge where necessary. The successful candidate will thrive in a fast-paced fintech environment, balancing regulatory obligations with practical business solutions.

Key Responsibilities

Regulatory Leadership

• Act as the senior compliance representative for Hong Kong.
• Maintain the MSO licence and lead all interactions with Hong Kong Customs & Excise Department (CED), JFIU and other regulatory authorities.
• Lead regulatory inspections, audits and licence renewals.
• Build trusted relationships with regulators and banking partners.
• Ensure all regulatory reporting is accurate and submitted within required deadlines.

AML/CTF Programme Ownership

• Own the Hong Kong AML/CTF framework and ensure alignment with global standards.
• Conduct enterprise AML risk assessments.
• Oversee onboarding, KYC, CDD, EDD, transaction monitoring and sanctions controls.
• Act as MLRO where designated.
• Drive continuous improvements in financial crime controls through automation and AI.

Business Partnership

• Partner with Commercial, Product and Operations to support business growth while maintaining an appropriate risk appetite.
• Provide pragmatic, risk-based advice rather than simply identifying problems.
• Support new product launches, payment corridors and strategic banking relationships.
• Participate in governance forums and represent Compliance in senior business discussions.

Leadership & Delivery

• Take ownership of projects from initiation through implementation.
• Deliver against agreed objectives with minimal supervision.
• Escalate risks early together with practical recommendations.
• Manage competing priorities effectively and consistently meet deadlines.
• Contribute positively to the wider Global AML leadership team.

Communication

• Communicate confidently with regulators, banks, payment partners and senior stakeholders.
• Translate complex regulatory requirements into practical business guidance.
• Produce clear written policies, committee papers and regulatory submissions.
• Deliver engaging compliance training to regional teams.

Candidate Profile

We are looking for someone who combines technical AML expertise with strong commercial judgement.

The successful candidate will demonstrate

• 10+ years' experience within financial services, fintech or payments.
• Significant experience operating within the Hong Kong AML regulatory framework.
• Experience working directly with regulators and banking partners.
• Strong understanding of MSO licensing obligations.
• Demonstrated ability to influence senior stakeholders.
• Proven record of delivering projects independently.
• Ability to work at pace and manage multiple priorities simultaneously.
• Excellent organisational skills and attention to detail.
• Comfortable working in a rapidly changing fintech environment.
• Strong commercial awareness and ability to balance regulatory obligations with business objectives.
• Excellent written and verbal communication skills.
• Fluency in English and Mandarin (spoken and written). Cantonese is a must.
• CAMS, ICA Diploma or equivalent professional qualification.

Success Measures (First 12 Months)

The successful candidate will be expected to:

• Maintain a strong regulatory relationship with zero significant supervisory issues.
• Deliver regulatory submissions accurately and on time.
• Support commercial expansion without unnecessary compliance delays.
• Improve operational efficiency through automation and process improvement.
• Build trusted relationships across APAC and global teams.
• Deliver high-quality compliance advice that enables business growth while protecting the company.
• Demonstrate accountability, ownership and proactive leadership.

What We Offer

• Competitive compensation and incentive structure.
• A collaborative culture with room to innovate and influence product direction.
• Flexible working model and ongoing professional development support.