Compliance Lead - Standard Chartered

Standard Chartered Bank (Hong Kong) Ltd; Hong Kong; Hybrid; HKD 1,200,000 - 1,800,000; Full time

Job summary

Standard Chartered Bank (Hong Kong) Ltd is seeking a senior professional to lead local CDD policy implementation across GCNA markets, aligning with Group requirements and regional transformation programs. The role emphasizes end-to-end change management, regulatory understanding, and effective stakeholder engagement.

You will own Country Addenda changes, perform CLIA assessments, train teams, and ensure client experience while preserving risk controls.

Qualifications

• Master's degree preferred or higher
• ICA/ACAMS or similar financial crime certification desirable
• 8–10 years of governance, risk and controls experience in financial services regulatory compliance
• Direct experience with policy matters—formulation, interpretation or implementation
• CDD subject matter exposure is a clear advantage
• Experience in transformation programs of material scale
• Ability to work autonomously to strict timelines and report progress
• Chinese and English language proficiency (written and spoken)

Responsibilities

• Lead end-to-end implementation of local CDD requirements in GCNA across six markets
• Ensure compliance with local regulatory requirements and change governance
• Support Group requirements and participate in transformation programmes as SME
• Own changes from CFCC engagement through business consultation, implementation and reporting
• Perform CLIA related to local Country Addenda changes
• Deliver training and communications, facilitate process improvements
• Channel regional feedback to topic owners and drive regional alignment

Skills

Regulatory framework

Data analysis

Stakeholder management

Change management

Cross-functional collab

Risk assessment

Business acumen

Chinese-English

Education

Master's degree

Financial crime certification

Job description

Job Summary

• The ClB Coverage COO KYC Policy Implementation (PI) team is responsible on behalf of the Global Process Owner for the implementation of Group and local Customer Due Diligence (CDD) requirements into First Line processes.
• The role holder is responsible for implementing local CDD requirements across the six GCNA markets of Hong Kong, China, Macau, Taiwan, Japan and Korea. In addition, the role involves as required implementation of Group policy requirements and participation in transformation projects.

Job Responsibilities

• The role holder is responsible for the end-to-end implementation of local CDD requirements in GCNA, ensuring compliance with local regulatory requirements, adherence to process change governance, adequacy of system functionalities, Line of Business procedures and controls. They also support the effective implementation in region to changes in Group requirements.
• The role is critical in ensuring continuity to the license to operate from a risk and compliance perspective while supporting effective Front Line and Client experience and operationally efficient business processes.
• The role holder will also be involved as required in the implementation of Group requirements, as well as in transformation programmes as Subject Matter Expert.

Under the direction of the Regional PI Lead, Asia:

• Enable the Business to understand the nature, purpose and impact of changes in regulatory requirements;
• Approach implementation of changes from a Business, Client, and RM lens
• Own the end-to-end change process of local CDD requirements, from initial CFCC engagement to business consultation, implementation and reporting;
• Perform Client Lifecycle Impact Assessment (CLIA") related to local Country Addenda changes;
• Drive implementation across processes, systems and controls in conjunctions with Business Service Delivery and Product Owners;
• Deliver training and communications;
• Facilitate ongoing improvement to the local CDD processes;
• Support the effective implementation in region of changes to Group CDD requirements;
• Channel regional user feedback to respective topic owners
• Own specific CDD topics as an extension of duties and a means to grow skillset and visibility
• Provide subject matter expertise to transformation programmes as required
• Own specific internal process improvements

Key stakeholders

• CIB Front Line and COO functions
• Regional and in-country Client Management (CMT) and CDD Execution (CET) Teams
• GBS CDD Operations
• Cluster and Country Compliance, Financial Crime and Conduct Risks (CFCR)
• Country Operational Risk
• Product Owners for core Client Life Cycle Management systems and tools
• Other stakeholders as required

Skills and Experience

• Writing and document drafting
• Understanding of regulatory frameworks
• Logical, lateral and critical thinking
• Data analysis and presentation
• Use of AI tools
• Problem Solving
• Stakeholder Management
• Change Management
• Cross-Functional Collaboration
• Risk Assessment
• Business Acumen

Job Requirements

• Higher education degree (preferred master's degree or above)
• Certification in Financial Crime subject matter desirable (e.g. ICA, ACAMS)
• At least 8-10 years of proven experience in governance, risk and controls related to regulatory compliance activities in financial services
• Demonstrable experience in dealing in policy matters across either formulation, interpretation or implementation
• Direct experience in CDD subject matter domain a clear advantage but not a pre-requisite
• Experience in participating in transformation projects of a material scale
• Relevant experience in dealing with a diverse group of stakeholders across functions and geographies
• Ability to work autonomously to strict timelines, to report progress and elevate issues.
• Intellectual curiosity, ability, and willingness to learn.
• Strong interpersonal skills supporting the ability to create effective work relationships across a diverse range of functions and geographies;
• Proactive and positive with the ability to make good decisions, and to use independent judgement;
• Focused, organised and results oriented;
• Assertive, tenacious, and willing to challenge when required;
• Language skills required : Chinese and English (both written and spoken)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Unlock job insights

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The world's best international bank, leading the way in Asia, Africa and the Middle East Standard Chartered PLC, listed on both London and Hong Kong stock exchanges, ranks among the top 25 companies in the FTSE-100. The London-headquartered Group has operated for over 150 years in some of the world's most dynamic markets. Its income and profits have more than doubled over the last five years primarily as a result of organic growth and supplemented by acquisitions.

Standard Chartered aspires to be the best international bank for its customers across its markets. The Bank derives more than 90 per cent of its operating income and profits from Asia, Africa and the Middle East, generated from its Wholesale and Consumer Banking businesses. The Group has around 1,750 branches and outlets located in over 70 countries.

The extraordinary growth of its markets and businesses creates exciting and challenging international career opportunities. Leading by example to be the right partner for its stakeholders, the Group is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. It employs 75,000 people, nearly half of who are women. The Group's employees are of 115 nationalities, of which 60 are represented among senior management.

Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation. Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage.

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