Business Solution Manager (Investment Operations - 1 year contract)

AXA; Hong Kong; On-site; HKD 600,000 - 840,000; Full time

Job summary

AXA Hong Kong and Macau is seeking a senior analyst/PM to drive custodian selection, OTC derivatives readiness, and operational setup for the investment function.

You will coordinate with IT, Investments, Finance, Legal and external custodians, manage UAT, documentation, and training to ensure timely delivery.

Qualifications

• Proven experience as a Business Analyst or Project Manager in financial services.
• Strong understanding of investment operations, trade lifecycle and settlements.
• Experience with OTC derivatives (ISDA/CSA), Repo (GMRA) and Securities Lending (GMSLA).
• Experience on implementation projects involving complex instruments.
• Ability to design and document data flows and operational workflows.
• Experience planning and executing UAT with stakeholders.
• Strong project management skills including risk and stakeholder communication.
• Excellent analytical and problem-solving abilities.
• Strong English communication and interpersonal skills.

Responsibilities

• Custodian selection & setup for new business, including RFPs and proposals.
• OTC derivatives readiness: negotiate ISDA/CSA and test operational setup.
• Repo & securities lending readiness: GMRA/GMSLA negotiation and testing.
• IT data and workflow design across front, middle, back office and accounting.
• Project management support: plans, milestones, risks, stakeholder updates.
• UAT coordination and execution: plan, test, defects, vendor coordination.
• Requirements gathering for investment operations processes and systems.
• Stakeholder management with Investments, Actuarial, Finance, IT, Legal, Compliance.
• Process documentation and training materials for new workflows.

Skills

Business analysis

Project management

Investment operations

OTC derivatives

UAT planning

Data flow design

Stakeholder mgmt

Analytical skills

English communication

Job description

Responsibilities

• Custodian Selection & Setup: Drive the process for selecting appropriate custodians for the new business, including managing RFPs, evaluating proposals, and overseeing the successful setup of all necessary custody accounts and related operational links.
• OTC Derivatives Operational Readiness: Oversee and support the negotiation process for ISDA and CSA documentation with counterparty banks. Critically, design, coordinate, and execute testing of the operational setup for clearing, settling, and reporting on Over-the-Counter (OTC) derivative transactions.
• Repo & Securities Lending Operational Readiness: Oversee and support the negotiation process for GMRA and GMSLA documentation with counterparty banks. Work closely with internal teams and counterparties to ensure operational workflows are established and tested for repurchase agreements and securities lending activities.
• IT Data & Workflow Design: Collaborate with IT and investment teams to design and implement robust data flows and operational workflows across the investment function, ensuring seamless integration between front office, middle office, back office, and accounting systems.
• Project Management Support: Provide strong project management support, including developing project plans, tracking progress, identifying and mitigating risks, managing stakeholders, and providing regular updates to senior management.
• UAT Coordination & Execution: Plan, coordinate, and actively participate in User Acceptance Testing (UAT) for all implemented systems and processes, ensuring they meet business requirements and operational readiness standards. Document test results, track defects, and work with IT and vendors to ensure timely resolution.
• Requirements Gathering: Elicit, document, and manage detailed business requirements related to investment operations processes and system functionalities.
• Stakeholder Management: Build and maintain strong relationships with internal stakeholders (Investments, Actuarial, Finance, IT, Legal, Compliance) and external parties (custodians, counterparty banks, system vendors).
• Process Documentation: Develop comprehensive process documentation, desk procedures, and training materials for new operational workflows.

Qualifications

• Proven experience as a Business Analyst or Project Manager within the financial services industry, preferably in insurance or asset management.
• Solid understanding of investment operations, including trade lifecycle, settlement, reconciliation, and corporate actions.
• Specific experience with or strong understanding of the operational aspects of OTC derivatives (ISDA/CSA), Repo (GMRA), and Securities Lending (GMSLA).
• Experience working on implementation projects involving complex financial instruments.
• Demonstrated ability to design and document data flows and operational workflows.
• Experience in planning and executing User Acceptance Testing (UAT).
• Strong project management skills, including planning, risk management, and stakeholder communication.
• Excellent analytical and problem-solving abilities.
• Strong English communication (written and verbal) and excellent interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.