Business Analyst

eTeam; Hong Kong; Presencial; HKD 300.000 - 420.000; A tiempo parcial

Descripción de la vacante

eTeam is seeking an Operations (Analytics) Executive to support growth and optimize processes on a 12-month onsite contract in Hong Kong. You will analyze data to boost driver and rider engagement and craft insights to guide decisions across teams.

The role requires 2+ years in operations or analytics, strong SQL/Excel, and fluency in English and Cantonese. A master's or MBA is a plus, with project management and stakeholder skills central to success.

Formación

• Bachelor's degree in Business, Analytics, Information Systems, or a related field.
• Minimum 2 years of experience in business operations, data analytics, BI, or management consulting.
• Strong hands-on SQL and Excel skills.
• Fluency in English and Cantonese is mandatory.
• Creative thinking and ability to thrive in a fast-paced environment.

Responsabilidades

• Analyze business data to identify trends and opportunities to improve driver and rider retention.
• Use SQL and Excel to generate insights and support business decision-making.
• Develop, optimize, and implement operational processes.
• Manage projects from planning through execution and delivery.
• Identify opportunities to improve marketplace efficiency and user experience.
• Collaborate with internal stakeholders to drive business growth.
• Develop creative email content and communication strategies to engage driver partners and strengthen Uber's local brand.

Conocimientos

SQL

Excel

Data analytics

Problem solving

Stakeholder management

Communication

English Cantonese

Educación

Bachelor's degree

Herramientas

SQL

Excel

Descripción del empleo

Hiring: Operations (Analytics) Executive

Work Type: 12 Months Contract

Work Mode: Onsite

About

We are looking for a data-driven and proactive Operations (Analytics) Executive to support business growth, improve operational processes, and enhance driver and rider engagement. This role offers an opportunity to work on impactful projects in a fast-paced environment.

Key Responsibilities

• Analyze business data to identify trends and opportunities to improve driver and rider retention.
• Use SQL and Excel to generate insights and support business decision-making.
• Develop, optimize, and implement operational processes.
• Manage projects from planning through execution and delivery.
• Identify opportunities to improve marketplace efficiency and user experience.
• Collaborate with internal stakeholders to drive business growth.
• Develop creative email content and communication strategies to engage driver partners and strengthen Uber's local brand.

Requirements

• Bachelor's degree in Business, Analytics, Information Systems, or a related field.
• Minimum 2 years of experience in business operations, data analytics, business intelligence, or management consulting.
• Strong hands-on experience with SQL and Excel.
• Excellent analytical and problem-solving skills.
• Strong project management, organizational, and stakeholder management skills.
• Ability to translate data into actionable business recommendations.
• Creative thinking, initiative, and the ability to thrive in a fast-paced environment.
• Fluency in English and Cantonese is mandatory.
• A master's degree or MBA is an advantage.