Broker - SME

Howden; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid working

Birthday leave

Employee stock options

Free beverages

Job summary

Howden is seeking an experienced Broker, SME Market to join our Hong Kong team. You will manage and grow a portfolio of SME clients, delivering tailored financial and insurance solutions while ensuring top-tier client service and regulatory compliance.

The ideal candidate has 15+ years in SME brokerage or insurance with strong leadership and relationship-building skills, fluent in English and Cantonese. Mandarin is a plus.

Qualifications

• Bachelor’s degree required and IIQE Paper 1 & 2 certifications for Hong Kong practice.
• Minimum 15 years in SME brokerage, financial advisory, or insurance services.
• Strong understanding of the SME landscape in Hong Kong; regulatory knowledge.
• Proven ability to build and maintain long-term client relationships.
• Excellent leadership, negotiation, and communication skills.
• Fluent in English and Cantonese; Mandarin a plus.

Responsibilities

• Develop and implement strategic plans to engage SME clients (multi-lines).
• Generate new business through networking, market research and opportunities in SME sector.
• Conduct risk assessments and gather underwriting information for tailored solutions.
• Coordinate tender proposals and ensure timely insurance placements.
• Serve as primary client contact for renewals, claims, and advisory support.
• Maintain long-term client relationships and drive high satisfaction.

Skills

Bachelor’s degree

IIQE Paper 1 & 2

15+ years SME experience

Client relationship building

Leadership

Negotiation

Communication

English/Cantonese fluency

Education

Bachelor’s degree

IIQE Paper 1 & 2

Job description

ABOUT HOWDEN

Howden is a leading global insurance intermediary group, built on employee ownership. Founded in 1994, it delivers insurance, reinsurance and underwriting services for clients ranging from private individuals to the world's largest multinationals.

The Group operates in 57 countries across Europe, the USA and Latin America, the Middle East, Asia Pacific and Africa, with 25,000 people managing over $54 billion in premiums for clients.

Further information is available at www.howdengroup.com and www.howdengroupholdings.com.

JOB OVERVIEW

We are seeking an experienced Broker, SME Market to join our Hong Kong team. The ideal candidate will be responsible for managing and expanding a portfolio of small and medium-sized enterprise (SME) clients, offering tailored financial or insurance solutions, and ensuring high levels of customer satisfaction and compliance.

YOUR ROLE AND RESPONSIBILITIES:

• Develop and implement strategic plans to identify and engage potential SME clients (multi lines).
• Generate new business through proactive networking, market research, and identifying potential opportunities in the SME sector.
• Conduct comprehensive risk assessments and gather underwriting information to deliver tailored solutions and advisory services.
• Coordinate and prepare tender proposals, ensuring accurate and timely insurance placements aligned with client needs.
• Serve as the primary point of contact for clients, managing account servicing including renewals, claims assistance, and ongoing advisory support.
• Build and maintain long-term client relationships, ensuring high levels of satisfaction and trust.
• Stay informed on market trends, regulatory changes, and industry best practices relevant to SMEs in Hong Kong.
• Represent the firm at industry events and participate in professional development activities to continuously enhance expertise.
• Mentor junior team members and contribute to the development of internal capabilities and service standards.

OUR IDEAL CANDIDATE WILL BE:

• Bachelor’s degree holder, with insurance qualifications to practice as an insurance broker in Hong Kong (i.e. IIQE Paper 1 & 2) is a must.
• Minimum 15 years of experience in SME brokerage, financial advisory, or insurance services.
• Strong understanding of the SME landscape in Hong Kong, including regulatory frameworks and business challenges.
• Proven ability to build and maintain long-term client relationships.
• Excellent leadership, negotiation, and communication skills.
• Highly driven and energetic with strong interpersonal communication skills, a good team player, and a proactive, self-motivated attitude.
• Fluency in English and Cantonese; Mandarin is a plus.

YOUR BENEFITS AND SALARY:

• Commensurate with qualification and experience
• Working in a collaborative and upbeat environment with development opportunities

Yes, we offer all the usual rewards and benefits – hybrid working, free beverage in workplace, competitive compensation, birthday leave, employee stock options and more – but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Howden starts with people – a culture driving force in our work, pushing us to create a company we’re proud of. One that leverages the power of insurance to shape a better future, for our clients and our communities.

Our culture:

People first

We have seen time and again that when we give our teams the space to perform and the support to grow, our clients reap the rewards.

Diversity & Inclusion

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.