Branch Manager

OCBC; Hong Kong; On-site; HKD 674,000 - 981,000; Full time

Benefits offered by this job

Flexible benefits

Learning & development opportunities

Job summary

OCBC Bank is seeking a Branch Manager with proven leadership to drive sales, enhance customer satisfaction, and lead teams. The role focuses on operational efficiency, strategic planning, and building strong community relationships to grow business and assets.

The candidate will oversee implementing business plans, formulating strategies to meet KPIs, and ensuring compliance with bank policies, while fostering a high-performing, service-oriented branch culture.

Qualifications

• University degree in Business Administration or related
• HKSI & IIQE certifications required
• Minimum 7 years’ branch frontline experience in banking
• Good command of MS Office and computer skills
• Branch management experience is preferred
• Strong local market connections and proven track record of business achievement
• ECF-RWM and ECF-CRM certifications are a plus

Responsibilities

• Implement business plans to achieve branch profit objectives
• Formulate strategies to meet KPI on Premier customers, deposits, investments and insurance revenues
• Manage branch staff to deliver high-quality customer services
• Ensure daily transactions comply with Bank policies and procedures

Skills

MS Office

Networking with local markets

Education

University degree in Business Administration or related

HKSI certification

IIQE certification

Tools

MS Office

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Summary

Branch Manager with expertise in driving sales, enhancing customer satisfaction, and leading teams. Proven track record in operational efficiency, strategic planning, and fostering strong community relationships for business growth.

What You Will Be Doing

• Implement business plans so as to achieve pre-set branch profit objectives
• Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc.
• Manage branch staff to provide high quality of services to customers
• Ensure all daily transactions are complied with the Bank’s policies and procedures

What We Are Looking For

• University degree in Business Administration or related
• Qualifications of HKSI & IIQE are required
• Minimum 7 years’ branch frontline experience in banking industry
• Good command of MS Office and computer skills
• Branch management experience is preferred
• Good connection with local markets with proven track record of success in business achievement
• Possess qualifications of ECF-RWM and ECF- CRM would be an advantage

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.