Billing & Payments Specialist – Reconciliation

HTK; Hong Kong; On-site; HKD 200,880 - 312,480; Full time

Job summary

PCCW/HKT Corporate Functions is seeking a Billing Associate to support global billing and collections. You will collaborate with internal stakeholders to ensure accurate payment allocation and timely records in our systems, while handling day-to-day inquiries from customers.

Candidates with a Higher Diploma or above and 1–2 years’ experience, strong Excel skills, and fluency in English and Cantonese are welcome. Fresh graduates considered.

Qualifications

• Higher Diploma or above / LCCI Level 2 or above
• 1–2 years of relevant experience preferred, fresh graduates considered
• Good PC knowledge including MS Word and Excel
• Adaptable, detail-oriented, responsible and self-motivated
• Good command of English and Cantonese (spoken and written)
• Experience with accounting software is preferred but not essential

Responsibilities

• Carry out billing and collection functions for our Global business.
• Coordinate with stakeholders on billing issues and payment allocation to ensure timely, accurate system records.
• Handle general enquiries for billing and collection matters.
• Participate in UAT and support system projects in the Customer Accounts & Payments Department.
• Bank reconciliation; prepare operation statistics; perform other ad-hoc tasks as required.

Skills

Billing & collections

Stakeholder coordination

Customer enquiries handling

UAT support

Bank reconciliation

Education

Higher Diploma or above / LCCI Level 2

Tools

MS Word

MS Excel

Job description

PCCW/HKT Corporate Functions is seeking a Billing Associate to support global billing and collections. You will collaborate with internal stakeholders to ensure accurate payment allocation and timely records in our systems, while handling day-to-day inquiries from customers.

Candidates with a Higher Diploma or above and 1–2 years’ experience, strong Excel skills, and fluency in English and Cantonese are welcome. Fresh graduates considered.