Bilingual Customer Service & Admin Assistant | Great Benefits

China Merchants Property Management (Overseas) Limited; Hong Kong; On-site; HKD 167,000 - 279,000; Full time

Benefits offered by this job

Double Pay and Discretionary Bonus

Public holiday (bank holiday)

Monthly attendance bonus

12 days annual leave

Medical, dental and life insurance

On-the-job training

Job summary

China Merchants Property Management (Overseas) Limited in Hong Kong seeks a Security Officer to deliver professional customer service, handle enquiries and resolve complaints. Fluency in Cantonese, basic English and Mandarin is required, along with a valid Security Guard Permit (Blue SSP) and QAS certificate.

First aid certification is preferred. Responsibilities include supporting the management office with filing and data input, monitoring service contractors, and assisting in emergencies.

Qualifications

• Fluent in Cantonese, basic English and Mandarin.
• QAS certificate and valid Security Guard Permit (Blue SSP).
• Fresh graduates are welcome.
• First aid certificate is preferred.

Responsibilities

• Provide excellent customer service and handle enquiries / complaints.
• Provide administrative support to management office including filing and data input etc.
• Monitor the performance of the service contractors.
• Assist in handling emergencies.
• Perform other duties assigned by supervisors.

Skills

Cantonese fluency

English (basic)

Mandarin

Job description

China Merchants Property Management (Overseas) Limited in Hong Kong seeks a Security Officer to deliver professional customer service, handle enquiries and resolve complaints. Fluency in Cantonese, basic English and Mandarin is required, along with a valid Security Guard Permit (Blue SSP) and QAS certificate.

First aid certification is preferred. Responsibilities include supporting the management office with filing and data input, monitoring service contractors, and assisting in emergencies.