Assurance - Forensic & Integrity Services - Crisis Management - Senior

EY; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

EY's Forensic & Integrity Services in Hong Kong is seeking a Senior Crisis Management professional to join the team, focusing on crisis readiness, response, and resilience projects for diverse clients, including operational disruptions and cyber incidents.

You will work with senior stakeholders, develop playbooks, lead simulations, and contribute to business development, while advancing your expertise in risk management and regulatory matters.

Qualifications

• Approximately 2 to 5 years of crisis management, resilience, business continuity, investigations, or risk advisory experience.
• Experience supporting client engagements and delivering project workstreams.
• Experience developing policies, procedures, response plans, or playbooks.
• Experience supporting workshops, simulations, trainings, or stakeholder engagement activities.
• Certifications such as CPA, CFE, or PMP; working knowledge of ISO 22301 is advantageous.

Responsibilities

• Support the delivery of crisis management and resilience engagements for clients across industries.
• Assist in developing crisis management frameworks, governance structures, escalation protocols, and response playbooks.
• Support planning and facilitation of crisis simulations, tabletop exercises, and executive workshops.
• Assist clients during live crisis by tracking issues, coordinating stakeholders, and supporting responses.
• Develop situation reports, executive briefings, action trackers, and other crisis management deliverables.
• Conduct research, benchmarking, and assessments to strengthen crisis response and resilience capabilities.
• Support post-incident reviews and lessons learned exercises.
• Work closely with Legal, Risk, Compliance, HR, Communications, Security, and Cyber Security teams.
• Manage workstreams and deliver engagements on time and to a high quality standard.
• Contribute to business development, proposals, thought leadership, and practice development.

Skills

Crisis management

Resilience

Business continuity

Investigations

Risk management

Stakeholder management

Communication

Multi-team collaboration

Education

CPA, CFE, PMP or equivalent

ISO 22301:2019 knowledge

Job description

Assurance - Forensic & Integrity Services - Crisis Management - Senior - Ernst & Young Advisory Services Limited - Hong Kong

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

As a Senior within EY Forensic & Integrity Services, you will join our Crisis Management team and work with leading organizations to strengthen their ability to prepare for, respond to, and recover from crisis events. You will support a wide range of crisis management and resilience projects, including crisis readiness assessments, development of crisis management plans and playbooks, crisis simulations, and post-incident reviews.

Working alongside experienced crisis management practitioners, you will gain exposure to a variety of crisis scenarios, including operational disruptions, cyber incidents, misconduct matters, regulatory events, and other situations that may impact an organization's people, operations, reputation, or stakeholders. You will have the opportunity to work closely with senior client stakeholders while developing practical experience in crisis preparedness, response, and organizational resilience.

Your Key Responsibilities

• Support the delivery of crisis management, resilience, and preparedness engagements for clients across a range of industries.
• Assist in the development of crisis management frameworks, governance structures, escalation protocols, response plans, and playbooks.
• Support the planning and facilitation of crisis simulations, tabletop exercises, and executive workshops.
• Assist clients during live crisis situations by supporting issue tracking, stakeholder coordination, and response activities.
• Develop situation reports, executive briefings, action trackers, meeting materials, and other crisis management deliverables.
• Conduct research, benchmarking, and assessments to identify opportunities to strengthen crisis response and organizational resilience capabilities.
• Support post-incident reviews and lessons learned exercises following crisis events.
• Work closely with client stakeholders including Legal, Risk, Compliance, Human Resources, Communications, Security, and Cyber Security functions.
• Manage workstreams and support project delivery to ensure engagements are delivered on time and to a high quality standard.
• Contribute to business development initiatives, proposal preparation, thought leadership, and practice development activities.

Skills and Attributes for Success

• Strong interest in crisis management, resilience, business continuity, investigations, or risk management.
• Ability to perform effectively in dynamic and high-pressure environments.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication skills.
• Strong stakeholder management and interpersonal skills.
• Ability to manage multiple priorities and work collaboratively within diverse teams.

To qualify for the role you must have

• Approximately 2 to 5 years of relevant experience in crisis management, resilience, business continuity, financial or integrity related investigations, risk advisory, regulatory response, corporate security, or related disciplines.
• Experience supporting client engagements and delivering project workstreams.
• Experience developing policies, procedures, response plans, playbooks, or related documentation.
• Experience supporting workshops, simulations, training sessions, or stakeholder engagement activities.
• Professional certifications such as CPA, CFE, PMP, or equivalent and working knowledge of business continuity frameworks such as ISO 22301:2019 (Business Continuity Management Systems) would be advantageous.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence?

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.