Associate Manager - Supplier Management & Commercial Insights

CLP; Hong Kong; On-site; HKD 600,000 - 1,200,000; Full time

Job summary

CLP, based in Hong Kong, seeks a senior professional to drive standard renewals, governance and commercial value across Professional Services and Near-shore Development Centre suppliers at its Kai Tak office.

You will monitor spend, forecast Digital Opex, support DaaS renewals, and push automation to improve data quality, governance and transparency. This permanent role requires strong stakeholder influence and process-improvement experience for strategic decision-making.

Qualifications

• Bachelor's degree in Business Management, Commercial, Information Technology, or a related field
• At least 5 years of experience in supplier management, commercial management, procurement, finance, contract management or technology operations
• Excellent understanding of supplier and contract management, including SLA tracking, performance review, renewal support and risk follow-up
• Experience in process improvement and applying AI tools to automate and streamline workflows, enhance reporting and operational efficiency, and support requirements gathering, data quality, governance and user adoption
• Strong stakeholder management and influencing skills, with the ability to build alignment across stakeholders effectively, and constructively challenge senior stakeholders where appropriate to achieve desired business outcomes
• Proactive and accountable working style, with good judgment to follow established processes, governance requirements and approval protocols

Responsibilities

• Drive standard non-software renewals and commercial workstreams, including option assessment, stakeholder alignment and recommendation development
• Support the governance and performance management of Professional Services and Near-shore Development Centre (NDC) suppliers by driving supplier utilisation reviews, vendor selection, onboarding/offboarding processes, SLA tracking, and cost avoidance initiatives to ensure effective supplier delivery and commercial value
• Support major service renewal preparation, such as Device-as-a-Service (DaaS), by consolidating requirements, service evidence, user feedback, demand assumptions and operational risks
• Monitor spend, analysis demand trends and delivery performance, identifying opportunities to drive budget discipline, optimise expenditure and maximise commercial value
• Drive automation in process, reporting and data-quality improvements to strengthen operational efficiency, governance and transparency
• Coordinate monthly Digital Opex forecasting, budget tracking, reconciliation and risk/opportunity management activities
• Explore and consolidate market intelligence and provide relevant insights on supplier trends, commercial models, pricing benchmarks and emerging market developments to support strategic decision-making
• Manage supplier performance review activities, including service issue follow-up, risk mitigation and continuous improvement actions
• Prepare presentation materials, analysis and action tracking for benchmarking, business-case reviews and commercial improvement initiatives

Skills

Stakeholder management

Analytical thinking

Commercial mindset

Process improvement

AI tools experience

Education

Bachelor's degree in Business Management, Commercial, Information Technology, or a related field

Tools

AI tools

SLA tracking tool

Job description

• Drive standard non-software renewals and commercial workstreams, including option assessment, stakeholder alignment and recommendation development
• Support the governance and performance management of Professional Services and Near-shore Development Centre (NDC) suppliers by driving supplier utilisation reviews, vendor selection, onboarding/offboarding processes, SLA tracking, and cost avoidance initiatives to ensure effective supplier delivery and commercial value
• Support major service renewal preparation, such as Device-as-a-Service (DaaS), by consolidating requirements, service evidence, user feedback, demand assumptions and operational risks
• Monitor spend, analysis demand trends and delivery performance, identifying opportunities to drive budget discipline, optimise expenditure and maximise commercial value
• Drive automation in process, reporting and data-quality improvements to strengthen operational efficiency, governance and transparency
• Coordinate monthly Digital Opex forecasting, budget tracking, reconciliation and risk/opportunity management activities
• Explore and consolidate market intelligence and provide relevant insights on supplier trends, commercial models, pricing benchmarks and emerging market developments to support strategic decision-making
• Manage supplier performance review activities, including service issue follow-up, risk mitigation and continuous improvement actions
• Prepare presentation materials, analysis and action tracking for benchmarking, business-case reviews and commercial improvement initiatives

Working Location:

Kai Tak office

Employment Duration:

Permanent

Responsibilities

• Drive standard non-software renewals and commercial workstreams, including option assessment, stakeholder alignment and recommendation development
• Support the governance and performance management of Professional Services and Near-shore Development Centre (NDC) suppliers by driving supplier utilisation reviews, vendor selection, onboarding/offboarding processes, SLA tracking, and cost avoidance initiatives to ensure effective supplier delivery and commercial value
• Support major service renewal preparation, such as Device-as-a-Service (DaaS), by consolidating requirements, service evidence, user feedback, demand assumptions and operational risks
• Monitor spend, analysis demand trends and delivery performance, identifying opportunities to drive budget discipline, optimise expenditure and maximise commercial value
• Drive automation in process, reporting and data-quality improvements to strengthen operational efficiency, governance and transparency
• Coordinate monthly Digital Opex forecasting, budget tracking, reconciliation and risk/opportunity management activities
• Explore and consolidate market intelligence and provide relevant insights on supplier trends, commercial models, pricing benchmarks and emerging market developments to support strategic decision-making
• Manage supplier performance review activities, including service issue follow-up, risk mitigation and continuous improvement actions
• Prepare presentation materials, analysis and action tracking for benchmarking, business-case reviews and commercial improvement initiatives

Requirements

• Bachelor's degree in Business Management, Commercial, Information Technology, or a related field
• At least 5 years of experience in supplier management, commercial management, procurement, finance, contract management or technology operations
• Excellent understanding of supplier and contract management, including SLA tracking, performance review, renewal support and risk follow-up
• Experience in process improvement and applying AI tools to automate and streamline workflows, enhance reporting and operational efficiency, and support requirements gathering, data quality, governance and user adoption
• Strong stakeholder management and influencing skills, with the ability to build alignment across stakeholders effectively, and constructively challenge senior stakeholders where appropriate to achieve desired business outcomes
• Proactive and accountable working style, with good judgment to follow established processes, governance requirements and approval protocols

/WX

About Clp

CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees.In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city’s population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal. To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows.