Associate Director, Mobile AI & Conversational Banking

Standard Chartered; Hong Kong; Hybrid; HKD 1,300,000 - 2,100,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Wellbeing programs

Learning & development

Job summary

Standard Chartered Hong Kong is seeking an Associate Director, Mobile Capabilities to drive development and commercialization of revamped Mobile capabilities within the Wealth & Retail Banking segment, focusing on advancing the conversational AI transformation on the SC Mobile App and ensuring regulatory approvals.

The role will build and scale a secure, compliant conversational AI experience across the SC Mobile App, requiring deep GenAI, mobile banking, and chatbot expertise, with the ability

Qualifications

• Bachelor’s degree or higher required.
• Experience in retail banking product development is essential.
• Proven track record in delivering AI/mobile banking initiatives.

Responsibilities

• Lead Conversational Banking product development and launches.
• Collaborate with cross-functional teams to deploy AI-enabled mobile features.
• Ensure regulatory, risk and governance frameworks are in place.
• Present updates to senior management and committees.

Skills

Project Management

Requirements Management

Blockchain/Web3

Retail Banking Knowledge

Customer Experience Design

Education

Bachelor’s Degree or Above

Job description

Standard Chartered Hong Kong is seeking an Associate Director, Mobile Capabilities to drive development and commercialization of revamped Mobile capabilities within the Wealth & Retail Banking segment, focusing on advancing the conversational AI transformation on the SC Mobile App and ensuring regulatory approvals.

The role will build and scale a secure, compliant conversational AI experience across the SC Mobile App, requiring deep GenAI, mobile banking, and chatbot expertise, with the ability