Associate, Client Management, Commodities

CLSA; Hong Kong; On-site; HKD 360,000 - 520,000; Full time

Job summary

CLSA in Hong Kong is seeking an onboarding specialist to manage the setup of new Commodities client relationships, ensuring compliance with CSI policies, and enabling trading and settlement across front-to-back systems.

You will lead cross-functional onboarding, guide Sales and Traders through account opening, maintain GoldTier workflows, and coordinate with KYC Operations to refresh documentation and approvals for regulatory compliance.

Qualifications

• Strong AML/KYC knowledge across multiple jurisdictions.
• Experience with end-to-end client onboarding and account opening workflow.
• Ability to explain pre-trade processes to Sales, Traders and Clients.
• Proficient in MS PowerPoint, Word and Excel.
• Bachelor's degree in Finance, Economics, Business, or Law.

Responsibilities

• Manage onboarding of new commodities client relationships and ensure regulatory compliance.
• Guide Sales/Traders during account opening and onboarding per risk rating.
• Maintain GoldTier account workflow documents at inception.
• Partner with KYC Operations for reviews and documentation renewals.
• Identify onboarding exceptions and coordinate approvals from Compliance, Legal, and Business Management.
• Support audits and regulatory inspections for Commodities and AML.
• Coordinate with Sales, Trading, Compliance, Legal and Operations to streamline onboarding.
• Maintain counterparty signatory and authority-to-trade docs for trading venues.

Skills

AML & KYC knowledge

Communication skills

Attention to detail

Organization & multi-tasking

Self-motivated / eager to learn

Education

Undergraduate degree in Finance, Economics, Business, Law or similar

Tools

PowerPoint

Word

Excel

Job description

• Manage the onboarding of new Commodities client relationships introduced by the front office, including account opening, due diligence, documentation, and system setup. Ensure compliance with CSI's policies, standards, and regulatory requirements while facilitating the seamless activation of trading and settlement capabilities across front-to-back operational systems.
• Guide Sales and Traders during the account opening and onboarding process on the requirements, as each case may differ given the counterparty's investor status and the jurisdiction(s) involved to define the risk-based rating for the prospect.
• Upkeep CSI's central account workflow system, GoldTier, with the correct constitutional and authority documents at inception.
• Partner with KYC Operations on periodic reviews, account remediation, and documentation refresh activities to maintain accurate and up-to-date records in GoldTier.
• Identify onboarding exceptions, documentation gaps and policy deviations, and coordinate the relevant approvals from Compliance, Legal, and Business Management.
• Support inquiries related to audit and regulatory inspections of Commodities and other directives from AML Compliance.
• Coordinate with Sales, Trading, Compliance, Legal and Operations teams to facilitate efficient onboarding and remediation processes.
• Maintain and upkeep counterparty/client signatory and authority-to-trade documentation to facilitate setup on Commodities electronic trading venues and support any manual signatory execution requirements with the counterparty/client. Support all counterparty/client administration setup activities for new clients, ensuring required system configurations are in place prior to trading and that all subsequent amendments and changes are accurately reflected before trading under the new setup.

Requirements

• Strong understanding of international markets’ AML & KYC requirements, preferably at least 3 years of direct experience with a financial institution that operates in multiple jurisdictions will be considered for the Associate role, those with less experience may be considered for an Analyst role.
• Direct experience in independently dealing with account opening workflow system in a global financial institution preferred Hands-on experience managing end-to-end client onboarding and account opening processes within a global financial institution and familiarity with the various steps in achieving full compliance to deal with account opening using the international AML risk-based approach to define a counterparty’s risk rating will be preferred.
• Ability to explain Commodities’ pre-trade process (e.g. ISDA setup, cross-border transfer transaction, precious metal settle) to handhold Sales, Traders and Clients through the account opening process for onboarding will be a major plus.
• Familiarity of trading agreements used in the international OTC derivative markets, including ISDA, VM/IM requirements, CSACSA, and their downstream operational impacts. Associate level must have hands on experience in this area.
• Good prioritization, organizational, and multi-tasking skills.
• Self-motivated, desire to be challenged and eager to learn.
• Knowledge of SFC requirements around Hong Kong and/or Professional Investors desirable.
• Attention to detail and process oriented.
• Proficient in PowerPoint, Word and Excel
• At least an undergraduate degree in Finance, Economics, Business, Law or of a similar nature.
• Good communication skills (verbal and written) are a must-have. Fluency in English is a must due to constant review of constitutional and authority documents as well as regulatory rules., Business Mandarin/Cantonese is desirable but not mandatory.