Assistant Regional Director Operations Finance

Mandarin Oriental Group; Hong Kong; On-site; HKD 1,800,000 - 2,400,000; Full time

Benefits offered by this job

MOstay

Learning & Development

Health & Colleague Wellness

Retirement Plans

Job summary

Mandarin Oriental Group seeks an Assistant Regional Director of Operations Finance to partner with Asia Pacific and Middle East leaders from the Hong Kong Corporate Office. You will support hotel finance teams, ensure internal controls, and analyze results to drive profit improvements.

You will oversee budgets, forecasts, cash flow, openings and rebranding, and lead regional finance initiatives across the portfolio while enabling training and risk management.

Responsibilities

• Analyse monthly reports to identify business development, labour efficiencies and cost control opportunities.
• Assist in reviewing hotel‑prepared ROIs and business development proposals.
• Guide hotels on MOHG standards and validate compliance with all Policies & Procedures.
• Conduct CSAQ verifications to confirm system, process, and control compliance.
• Participate in internal/external audits and follow‑up actions.
• Conduct periodic on‑site operational reviews including Balance Sheet reconciliations, package allocations, accounting treatments, credit authorization, cash handling, payroll and benefits, T&E compliance, and purchasing guidelines.
• Share best practices across hotels.
• Support L&D opportunities for local finance teams.
• Introduce new DOFs to MOHG standards, P&P, budgeting, reconciliation, and risk management.
• Liaise with Systems Finance regarding configurations and access rights.
• Monitor performance termination clauses and incentive fee calculations.
• Openings, acquisitions, divestments, de-branding, and FC transition activities.
• Develop SOPs and templates for hotel openings, tailored for local requirements.

Job description

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

About the Job

The Assistant Regional Director of Operations Finance is responsible for supporting the Regional Director of Operations Finance and acting as a business partner to the Asia Pacific and Middle East Area Vice Presidents.
The role will be based in the Hong Kong Corporate Office and will report directly to the Regional Director of Operations Finance.

As the Assistant Regional Director of Operations Finance, you will be responsible for:

• i) Supporting the local finance teams of hotels in the region.


• ii) Ensuring hotels adhere to established Internal Control standards.


• iii) Analysing monthly results and identifying business development and profit improvement opportunities.


• iv) Reviewing budgets, forecasts, and cash flow statements.


• v) Overseeing hotel openings and re‑branding projects in the assigned region.


• vi) Serving as Finance Lead on Operational Excellence.


• vii) Other projects as assigned.


• viii) Conducting CSAQ reviews of hotels.

The position may involve travel for up to 40% of the colleague’s time.

Key Responsibilities

(1) Ongoing Support of Assigned Hotels

• Analyse monthly reports to identify business development, labour efficiencies and cost control opportunities.




• Assist in reviewing hotel‑prepared ROIs and business development proposals.




• Guide hotels on MOHG standards and validate compliance with all Policies & Procedures.




• Conduct CSAQ verifications to confirm system, process, and control compliance.




• Participate in internal/external audits and follow‑up actions.



• 
  

  Conduct periodic on‑site operational reviews including:

  
  
  
  

  • Balance Sheet reconciliations

  
  

  • Package allocations

  
  

  • Accounting treatments (USALI, GAAP, IFRS)

  
  

  • Credit authorization

  
  

  • Cash handling

  
  

  • Payroll and benefits

  
  

  • T&E compliance

  
  

  • Purchasing guidelines

  
  
  
  



• Share best practices across hotels.




• Support L&D opportunities for local finance teams.




• Introduce new DOFs to MOHG standards, P&P, budgeting, reconciliation, and risk management.




• Liaise with Systems Finance regarding configurations and access rights.




• Monitor performance termination clauses and incentive fee calculations.

(2) Openings, Acquisitions, Divestments, De-branding, and FC Transition

• Ensure MOHG complies with pre‑opening and operational budget obligations.




• Develop and monitor project critical paths to meet opening timelines.




• Support budget preparation and system implementation for new or acquired hotels.




• Develop SOPs and templates for hotel openings, tailored for local requirements.




• Onboard newly joined DOFs on P&P, budgeting, insurance, and risk management.




• Support activities related to acquisitions, divestments, and de‑branding.




• Ensure smooth transitions for departing DOFs.

(3) Participation in Regional and Global Projects

• COA standardisation




• Updating the Expense Dictionary




• Developing new KPIs




• Maintaining the Policy and Procedure Library




• Developing the Opening Toolkit / Operations Finance Reference Manual




• Designing training plans to upskill internal finance colleagues




• Creating training modules for DOFs to educate EXCO and mid‑level managers

Our Commitment to You

Learning & Development

• We craft unique programmes to support career growth at every stage.

MOstay

• Enjoy complimentary and discounted stays across our global portfolio.

Health & Colleague Wellness

• We offer a range of global wellness initiatives and benefits to support work–life balance.

Retirement Plans

• We offer competitive retirement benefits aligned with tenure and seniority.

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