Assistant Manager, Investment Operations

Mox Bank; Hong Kong; On-site; HKD 469,000 - 714,000; Full time

Job summary

Mox Bank in Hong Kong (SAR) is seeking an Assistant Manager, Investment Operations to oversee day-to-day post-trade activities across multiple wealth products. You will manage settlement, funding, and lifecycle processes while ensuring accurate reconciliation and controls.

The role requires 3+ years in middle office or related areas within financial services. You will collaborate with Client Services, Risk, and Technology to drive efficient operations and risk mitigation.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related discipline.
• 3+ years' experience in middle office, asset servicing, equities operations, or equivalent roles in financial services.
• Broad knowledge of investment products preferred.
• Strong risk awareness with disciplined escalation.

Responsibilities

• Oversee daily post-trade operations across multiple asset classes (funding, trade matching, settlement, reconciliation).
• Execute end-to-end corporate action processing with exception handling.
• Manage transfer requests, primary market operations, and related wealth product activities.
• Provide operational support to Client Services for inquiries and issues.
• Conduct GL entries and system records reconciliation and verification.
• Support risk and control governance with MIS reporting and audits.
• Identify and implement process improvements and collaborate with Business/Tech to translate requirements into delivered solutions.

Skills

Analytical skills

Communication skills

Risk awareness

Problem solving

Stakeholder collaboration

Education

Bachelor's degree

Job description

Assistant Manager, Investment Operations

Application Deadline: 31 December 2026

Department: Operations

Employment Type: Permanent - Full Time

Location: Hong Kong (SAR)

Description

About Mox

Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.

Why Mox

Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?

What we are looking for?

This position serves as a key contributor to the Investment Operations team, overseeing business-as-usual operations across a diverse range of wealth products. The role encompasses end-to-end product oversight, including post-trade operations, liquidity management, process controls, exception handling, and product development support.

Responsibilities

• Oversee daily post-trade operations across multiple asset classes, including funding, trade matching, settlement, reconciliation, and lifecycle management;
• Execute end-to-end corporate action processing, with accountability for exception identification and resolution;
• Manage transfer requests, primary market operations, and other wealth product-related activities;
• Provide operational support to the Client Services team in resolving client inquiries;
• Conduct reconciliation and verification of general ledger entries and system records;
• Support risk and control governance through evidence preparation, MIS reporting, and audit coordination;
• Exercise sound judgment in resolving operational issues and escalating matters where appropriate;
• Identify and implement process enhancements to drive operational efficiency and strengthen risk controls;
• Collaborate with Business and Technology stakeholders to ensure requirements are accurately translated into delivered solutions.

Requirements

• Bachelor's degree in Finance, Business Administration, or a related discipline;
• Minimum 3 years' experience in middle office, asset servicing, equities operations, or equivalent roles within banking, securities, asset management, or other financial services institutions;
• Broad knowledge of investment products (preferred);
• Meticulous attention to detail, with a strong risk awareness and disciplined escalation approach;
• Excellent communication skills, proactive engagement, and demonstrated ability to work effectively with external counterparties;
• Strong analytical and problem-solving capabilities, with adaptability in a dynamic environment;
• Flexibility to provide support during Hong Kong public holidays and outside regular business hours as required;
• Solid understanding of banking and investment industry practices and procedures.