Application Support Analyst (SAP)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 223,200 - 390,600; Full time

Job summary

A consulting firm in Hong Kong is seeking an Application Support Analyst with experience in ERP support, particularly SAP R3. The role involves developing, supporting, and rolling out application systems, ensuring quality in testing, and participating in the System Development Life Cycle. Candidates must possess a Higher Diploma in IT and have excellent communication skills in English, Cantonese, and Mandarin. The role is ideal for a detail-oriented and motivated individual looking to contribute to a dynamic team.

Qualifications

• At least 2 years of work experience in ERP system support.
• Experience in the implementation and support of SAP R3 and reporting tools.
• Practical knowledge in ERP development will be an advantage.

Responsibilities

• Work closely with the Team Leader and users to develop, support, and rollout application systems.
• Monitor and maintain application system, including troubleshooting, bug fixing, and ad-hoc queries.
• Play a key role in the System Development Life Cycle.

Skills

Troubleshooting

Excellent interpersonal skills

Communication skills

Time management

Education

Higher Diploma in Information Technology

Tools

SAP R3

Job description

SW8179 |20 Jul 2021 Application Support Analyst (SAP)

• Work closely with the Team Leader and users to develop, support and rollout of application systems
• Monitor and maintain application system, including trouble shooting, bug fixing and ad-hoc queries
• Play a key role in the System Development Life Cycle, from requirement study, system analysis and design, system development and testing, implementation to maintenance and support
• Ensure proper process on testing planning, execution and documentation of all test results
• Handle any ad-hoc projects as assigned

• Higher Diploma or above in Information Technology, Computer Science or related disciplines
• At least 2 years’ work experience in ERP system support
• Experience in the implementation and support of SAP R3 and reporting tools
• Practical knowledge in ERP development will be an advantage
• Able to work under pressure and meet tight deadlines
• Self-motivated, responsible, well-organized, detail-oriented and willing to learn
• Excellent interpersonal and communication skills
• Proficiency in both written and spoken English, Cantonese and Mandarin