Application Solutions, Senior Analyst

aia; Hong Kong; On-site; HKD 400,000 - 600,000; Full time

Job summary

aia in Hong Kong is looking for a candidate to support strategic initiatives in insurance operations while ensuring compliance with regulatory requirements. The role involves collaborating with stakeholders, assisting in business analysis, and supporting project execution activities.

The ideal candidate should hold a university degree and have a minimum of 3 years of experience in the insurance or financial sector. Strong communication skills in English and Chinese, along with expertise in process automation, are essential.

Qualifications

• Minimum 3 years of experience in insurance company or financial institutions.
• Strong command of spoken/written English and Chinese (Cantonese and Mandarin).
• Ability to work collaboratively with project team members.

Responsibilities

• Support strategic initiatives in insurance operations and compliance.
• Assist in business analysis and preparation of user stories.
• Collaborate with stakeholders and manage project dependencies.
• Prepare project documentation and progress updates.

Skills

Domain knowledge in life insurance operations

Process automation expertise

Strong communication skills

Stakeholder coordination skills

Analytical skills

Strategic thinking

Education

University degree in insurance, computer science, or business

Job description

About the Role

Supports strategic initiatives for Operations while ensuring compliance to regulatory and compliance requirements.

Roles and Responsibilities

• Insurance operation support, transformation and Digitalization/Applications projects: support strategic initiatives such as process automation and cross-department projects while ensuring compliance with IA and GIA requirements (20%).
• Assist in business analysis activities such as gathering and documenting business requirements, preparing user stories, defining acceptance criteria, and supporting solution design discussions with stakeholders (25%).
• Support project execution activities across the full project lifecycle, including planning, testing coordination, UAT support, deployment preparation and post-implementation review, to ensure timely and quality delivery (20%).
• Collaborate with TDA, business users and stakeholders to clarify requirements, manage dependencies, track issues and support resolution of delivery challenges (15%).
• Participate in Agile project ceremonies and working group discussions, proactively sharing observations, potential challenges and improvement ideas with the project team (10%).
• Prepare project documentation, progress updates, analysis materials and management reports to support effective stakeholder communication and decision-making (10%).

Minimum Job Requirements

• University degree holder (preferably in insurance, computer science and business fields), with minimum 3 years of working experience in insurance company/financial institutions
• Domain knowledge in life insurance operations and regulatory compliance, expertise in process automation
• Strong communication and stakeholder coordination skills, with the ability to work collaboratively with project team members and contribute to project progress under guidance.
• Excellent command of spoken/written English and Chinese (Cantonese and Mandarin)
• Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation

Others

• You are required to obtain the relevant license(s) if your job involves regulated activities

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