APAC Network & UC Engineer — Cisco CUCM & WAN

KOS International Holdings; Tung Lo Wan; Sur place; HKD 300 000 - 540 000; Plein temps

Résumé du poste

KOS International Holdings seeks a Network Admin Engineer to support its enterprise network and unified communications across APAC. This hands-on role focuses on troubleshooting, reliability and regional user support.

You will manage Cisco CUCM and traditional networking gear, build robust connectivity and contribute to security and disaster-recovery initiatives with global IT teams. Fluency in English and Cantonese/Mandarin is preferred.

Qualifications

• Degree in Information Technology, Computer Science or related discipline.
• 3+ years hands-on experience supporting enterprise networks in multi-site environments.
• CCNA or CCNP certification and CUCM administration experience.

Responsabilités

• Provide day-to-day network administration and technical support across APAC locations.
• Troubleshoot routing, switching, wireless, VPN, firewall and voice issues; identify root causes and implement solutions.
• Administer and support Cisco Unified Communications Manager; resolve telephony and connectivity issues.
• Install, configure and maintain Cisco enterprise networking equipment and related infrastructure.
• Support LAN/WAN, internet circuits, MPLS, remote access and cloud connectivity.
• Monitor network performance, availability and capacity; address issues proactively.
• Maintain firewall policies, segmentation and security controls; follow internal standards.
• Collaborate with regional users, global IT teams and external vendors on incidents and changes.
• Maintain network documentation and change-management procedures.
• Participate in firmware upgrades, vulnerability remediation and disaster-recovery testing.

Connaissances

Network troubleshooting

Cisco networking

English communication

Team collaboration

Multi-site support

Formation

Bachelor's degree in IT/CS

Outils

CUCM

Cisco Catalyst/Nexus/Meraki

VPN

Firewall

Description du poste

KOS International Holdings seeks a Network Admin Engineer to support its enterprise network and unified communications across APAC. This hands-on role focuses on troubleshooting, reliability and regional user support.

You will manage Cisco CUCM and traditional networking gear, build robust connectivity and contribute to security and disaster-recovery initiatives with global IT teams. Fluency in English and Cantonese/Mandarin is preferred.