AI-Powered Client Solutions Associate

AlphaSights; Hong Kong; Hybrid; HKD 437,000 - 551,000; Full time

Benefits offered by this job

Annual leave entitlement

Private medical insurance

Housing allowance

WFH on Fridays

Job summary

AlphaSights in Hong Kong seeks an Associate in Client Service to connect clients with expert knowledge, manage multi-project workloads, and deliver high-impact insights through phone, surveys, or written research products.

You will use AI-powered sourcing to map complex value chains, negotiate with experts, and understand project context and regulatory environments. The role offers a fast-paced, client-first career path with opportunities for advancement.

Qualifications

• Strong academic credentials (undergraduate degree 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience.
• Fluent English and Mandarin or C2 level is required; foreign language skills are desired.

Responsibilities

• Owning end-to-end client-expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.
• Leveraging AI-powered sourcing tools to map complex industry value chains and identify and engage with relevant experts.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.

Skills

Client communication

Negotiation

AI tools

Multitasking

Education

Bachelor's degree

Tools

AI-powered sourcing

Job description

AlphaSights in Hong Kong seeks an Associate in Client Service to connect clients with expert knowledge, manage multi-project workloads, and deliver high-impact insights through phone, surveys, or written research products.

You will use AI-powered sourcing to map complex value chains, negotiate with experts, and understand project context and regulatory environments. The role offers a fast-paced, client-first career path with opportunities for advancement.