AI Business Analyst / Project Officer (Bank, AI Solutions & Projects)

JustOneGalaxy Recruitment Limited; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Job summary

JustOneGalaxy Recruitment Limited is seeking an AI Business Analyst / Project Officer / Assistant Project Manager (Bank, AI Project & Solutions). You will support the AI & Digital Project Manager by reviewing timelines, gathering requirements, mapping processes, and coordinating cross-functional meetings to drive end-to-end UAT and documentation.

The role offers exposure to bank-wide AI and data transformation programs and a clear path to grow into full project management.

Qualifications

• Experience writing UAT test cases and functional specs.
• Ability to map As-Is and To-Be processes with diagrams.
• Experience in requirement gathering and milestone tracking.
• Excellent English and Chinese communication.

Responsibilities

• Review project schedules, milestones, and deliverables with the Project Manager.
• Elicit, document, and clarify business requirements from users and stakeholders.
• Draft, execute, and track UAT tests; document defects and resolutions.
• Create user manuals, SOPs, and training materials for end users.
• Coordinate with IT teams and data scientists to ensure alignment and progress.

Skills

UAT testing

Process mapping

User manuals

Requirements gathering

Milestone tracking

Stakeholder communication

Education

Bachelor's degree

Tools

MS Office

Visio

Lucidchart

JIRA

MS Project

Job description

AI Business Analyst / Project Officer (Bank, AI Solutions & Projects)

AI Business Analyst / Project Officer / Assistant Project Manager (Bank, AI Project & Solution)

Position Overview

We are seeking a presentable, detail-oriented, and proactive AI Business Analyst / Project Officer / Assistant Project Manager (Bank, AI Project & Solution). Working directly as the key project support to the AI & Digital Project Manager, you will play an active role in driving project momentum by reviewing timelines, identifying deliverable risks, coordinating cross-functional user meetings, documenting process flows, and facilitating end-to-end requirement gathering through to User Acceptance Testing (UAT).

This role provides exceptional exposure to bank-wide AI and Data transformation projects, offering a structured growth path to groom into end-to-end Project Management.

Key Responsibilities

1. 1. Project Schedule Review & Milestone Management

   Partner closely with the Project Manager to review project schedules, evaluate milestone progress, and ensure critical-path deliverables remain on track.

   Proactively identify schedule slippages, dependencies, and potential bottlenecks, working with team leads to propose solutions before delays occur.

   Help prepare meaningful program status updates and executive summaries for stakeholders, focusing on key delivery risks, milestone achievements, and next steps.

   Lead end-to-end meeting coordination, drive agenda alignment, and follow up closely on post-meeting action items across cross-functional teams.

2. 2. Requirements Gathering & Business Analysis

   Assist the Project Manager in eliciting, gathering, and clarifying functional and operational requirements from business users and frontline stakeholders.

   Bridge communication between business user teams, IT developers, and Data Scientists to ensure user needs are accurately captured and addressed.

   Map out clear "As-Is" and "To-Be" process flow diagrams and operational workflow specifications using Visio/Lucidchart.

3. 3. UAT Execution & Documentation

   Formulate comprehensive UAT test scenarios, prepare UAT test cases, and manage test data setup.

   Support business users during UAT execution, log defects, and track issue resolutions with technical teams.

   Draft and maintain end-user documentation, including user manuals, standard operating procedures (SOPs), and training guides.

4. 4. User-Facing & Stakeholder Coordination

   Serve as a confident, presentable point of contact for business users and operational teams.

   Translate complex project/technical concepts into clear explanations for non-technical stakeholders.

Candidate Requirements

• Education: Bachelor’s degree in Business, Information Systems, Computer Science, Data Science, or a related discipline.

• Experience: 2-5 years of experience as a Business Analyst, Project Officer, or Project Support, ideally within Banking, Financial Services, Fintech, or Technology Consulting.

• Core Skills:

  Demonstrated hands-on experience writing UAT test cases, mapping process flow diagrams, and drafting user manuals.

  Proven experience assisting PMs in requirement gathering, requirement clarification, and active milestone tracking.

• Tools: Proficiency in MS Office (Excel, PowerPoint, Word), Visio/Lucidchart, and project tracking software (e.g., JIRA, MS Project).

• Soft Skills & Presentation:

  Highly presentable with strong interpersonal, communication, and user-facing skills.

  Organized, proactive, process-driven, and comfortable operating under dynamic project timelines.

• Languages: Excellent command of written and spoken English and Chinese (Cantonese and Mandarin).