Account Executive - Customer Base

Workday; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Workday in Hong Kong seeks an experienced Account Executive to drive sales within existing customers and strategic named accounts. You will cultivate relationships, plan account strategies, and close add-on and renewal opportunities with senior executives.

The role emphasizes cross-functional collaboration with pre-sales, marketing, and services to deliver long-term value and customer success. A proven track record in enterprise SaaS sales is required.

Qualifications

• 4+ years of SaaS/Cloud ERP/ HCM/ Financial/ Analytics sales to C-levels from a field sales position.
• 4+ years negotiating deals with C-Suite executives to close opportunities.
• 4+ years building relationships with existing customers for add-on or incremental business.
• 4+ years developing long-term account strategies with existing customers.

Responsibilities

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Drive strategic add-on and renewal business of Workday solutions within Medium Enterprise customers
• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

Skills

SaaS Sales

ERP/HRIS

Account Management

C-level Negotiations

Relationship Building

Job description

About the Company

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.

About the Role

Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday’s existing customers. This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic named accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will:

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Drive strategic add-on and renewal business of Workday solutions within Medium Enterprise customers
• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

Basic Qualifications

• 4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
• 4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities
• 4+ years experience with building relationships with existing customers for add-on or incremental business
• 4+ years experience in developing long-term account strategies with existing customers

Other Qualifications

• Experience with managing longer deal cycles beyond 6 months, with large deal sizes
• Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts
• Experience leveraging and partnering with internal team members on account strategies
• Excellent verbal and written communication skills

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.