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IT Engineer
Job summary
A fast-growing tech company in Greater London is seeking an experienced IT Engineer to support its rapid expansion. This role involves managing user lifecycle and access management, device compliance, and security operations, while also providing automation and scripting solutions. The ideal candidate will have over 10 years of experience in IT operations, particularly within SaaS or startup environments, demonstrating strong communication skills and a proactive approach to problem-solving. Competitive compensation and opportunities for professional growth are included.
Qualifications
- 10+ years of experience in IT operations or systems administration, preferably in a SaaS/startup environment.
- Strong understanding of endpoint and access management processes.
- Proficiency with MacOS administration and familiarity with JAMF or equivalent MDM.
- Experience with SSO/identity systems like Okta.
- Proactive and ownership-driven approach crucial for success.
Responsibilities
- Manage onboarding/off-boarding and access requests for users.
- Own and maintain device compliance through JAMF or equivalent.
- Implement endpoint protection and respond to security alerts.
- Gather evidence for compliance audits for SOC 2 and ISO 27001.
- Automate repetitive tasks using Python or Shell scripting.
- Manage SaaS tools, renewals, and compliance tracking.
- Provide first-line support for IT-related issues.
Skills
Tools
We’re looking for a hands‑on IT Engineer to join Cogna and support our rapid expansion.
This role works closely with the Head of IT to maintain and evolve infrastructure, compliance, and security foundations.
The position combines operational IT, automation, and compliance support — ideal for someone who enjoys ownership, variety, and technical problem‑solving in a fast‑moving, high‑trust environment.
- User Lifecycle & Access Management: Manage onboarding/off‑boarding, SSO/SCIM provisioning (Okta), and access requests.
- Device & Asset Management: Own JAMF (or equivalent MDM), maintain device compliance, and manage asset inventory.
- Security Operations: Implement endpoint protection, respond to alerts, assist with vulnerability scanning and patching.
- Compliance Support: Gather audit evidence for SOC 2 / ISO 27001 / GDPR / Cyber Essentials; run internal control checks.
- Automation & Scripting: Use Python or Shell to automate repetitive admin and reporting tasks.
- Vendor & SaaS Management: Manage SaaS tools, renewals, access reviews, and compliance tracking.
- User Support: Act as first-line support for IT and SaaS issues (hardware, access, setup).
- Collaboration: Partner with Engineering, Platform, and Operations to ensure secure, efficient workflows.
- 10+ years of experience in IT operations or systems administration (SaaS/startup experience preferred).
- Strong understanding of endpoint and access management.
- Proficiency with MacOS administration (JAMF or equivalent MDM).
- Familiarity with Okta or other SSO/identity systems.
- Scripting experience.
- Understanding of IT security and compliance frameworks (SOC 2, ISO 27001 etc).
- Proactive, ownership-driven approach and strong communication skills.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.