What's in it for you
At Booker, along with being a great place to work and providing opportunities for career growth, we offer a comprehensive benefits package:
About the role
You will ensure our customers' needs are exceeded at all times while working across various areas of the store, making every day different. Responsibilities include filling shelves, serving at the tills, managing stock levels, and picking deliveries. Your efforts will help ensure customers receive what they need quickly and efficiently.
We are looking for someone with a positive attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.
You will be responsible for
Accurately picking and dispatching goods using a handheld terminal, and informing the Manager of any discrepancies.
Checking quality, shelf life, and ensuring packaging is secure for delivery.
Providing high standards of customer service by processing deliveries efficiently and meeting targets.
Being polite and professional when dealing with delivery staff, responding appropriately to queries and complaints, and referring complex issues to the appropriate person.
You will need
A positive, can-do attitude and comfort working to meet pick rate targets.
A passion for customer service and willingness to go the extra mile.
Punctuality, proper presentation, and reliability.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.