Zoo Compliance Supervisor

Merlin Entertainments Group; Greater London; On-site; GBP 31,000 - 36,000; Full time

Job summary

Join a leading adventure resort as a Compliance Supervisor, ensuring the highest standards of animal welfare and safety. You'll lead compliance strategies, work with teams and agencies, and help create a safe environment for staff and animals. Enjoy a competitive salary and great benefits while making a difference in animal care.

Benefits

28 days holiday

Merlin Annual Passes

Company bonus

Private pension scheme

40% discount off LEGO

25% discount in retail shops

Ongoing training and development

Qualifications

• 3–5+ years of experience in regulatory compliance, preferably in a zoo or public facility.
• Experience developing and implementing compliance strategies.

Responsibilities

• Ensure compliance with legal and regulatory requirements.
• Develop and implement safety training programmes.
• Conduct audits and risk assessments.

Skills

Organisational Skills

Communication

Leadership

Problem-Solving

Job description

What you'll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Here at Chessington World of Adventures we are recruiting for a Compliance Supervisor to join our Zoo team!

In this role, you will be responsible for ensuring that the zoo operates in full compliance with all legal, regulatory, and licensing requirements. This includes upholding the highest standards of animal welfare, ensuring all health and safety protocols are consistently followed, and meeting the obligations set out under relevant zoo licensing legislation.

You will take a proactive lead in developing, implementing, and continuously monitoring robust compliance and safety strategies across all departments within the Zoo. This includes designing and delivering safety training programmes, conducting regular audits and risk assessments.

You will work closely with internal teams, external agencies, and licensing authorities to maintain a culture of safety, accountability, and continuous improvement throughout the organisation. Your efforts will be critical in creating a safe, well-managed, and legally compliant environment for our staff, guests, and, most importantly, the animals in our care.

Qualifications & Experience

• 3–5+ years of experience in regulatory compliance, preferably in a zoo, aquarium, wildlife park, or other animal care or public facility
• Experience developing and implementing compliance strategies
• Strong organisational skills with the ability to manage multiple projects effectively
• Excellent written and verbal communication skills
• Proven ability to collaborate with internal teams, external stakeholders, and contractors
• Experience coordinating inspections, audits, or accreditation processes
• Strong leadership and team management skills
• Proactive problem-solver with a hands-on approach
• Confident in delivering training and promoting a culture of safety and responsibility
• Familiarity with animal husbandry practices and ethical animal care standards is a strong asset

Benefits

• An annual salary of £31,000
• 28 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

GBP £31,000.00/Yr.