Zoo Compliance Supervisor

BIAZA (British and Irish Association of Zoos and Aquariums); Greater London; On-site; GBP 31,000; Full time

Job summary

A leading zoo and adventure park in Greater London is looking for a Compliance Supervisor. The role involves ensuring legal compliance, implementing safety strategies, and working closely with teams and authorities. Suitable candidates should have 3–5 years of relevant experience and strong leadership skills. This position offers a salary of £31,000 and includes various perks like additional holidays and discounts.

Benefits

28 days holiday (including bank holidays)

Merlin Annual Passes

Company bonus

Discounts on LEGO and on-site shops

Ongoing training and development opportunities

Qualifications

• 3–5+ years of experience in regulatory compliance, preferably in a zoo or public facility.
• Experience in developing and implementing compliance strategies.
• Strong leadership and team management skills.

Responsibilities

• Ensure compliance with all legal and regulatory requirements.
• Develop and implement compliance and safety strategies.
• Conduct regular audits and risk assessments.

Skills

Regulatory compliance experience

Organizational skills

Communication skills

Leadership skills

Problem-solving

Knowledge of animal husbandry

Job description

Chessington World of Adventures

Surrey Closing date for applications is: 7th Aug 2025

Location:Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Here at Chessington World of Adventures we are recruiting for a Compliance Supervisor to join our Zoo team!

In this role, you will be responsible for ensuring that the zoo operates in full compliance with all legal, regulatory, and licensing requirements. This includes upholding the highest standards of animal welfare, ensuring all health and safety protocols are consistently followed, and meeting the obligations set out under relevant zoo licensing legislation.

You will take a proactive lead in developing, implementing, and continuously monitoring robust compliance and safety strategies across all departments within the Zoo. This includes designing and delivering safety training programmes, conducting regular audits and risk assessments.

You will work closely with internal teams, external agencies, and licensing authorities to maintain a culture of safety, accountability, and continuous improvement throughout the organisation. Your efforts will be critical in creating a safe, well-managed, and legally compliant environment for our staff, guests, and, most importantly, the animals in our care.

Qualifications & Experience

• 3–5+ years of experience in regulatory compliance, preferably in a zoo, aquarium, wildlife park, or other animal care or public facility
• Experience developing and implementing compliance strategies
• Strong organisational skills with the ability to manage multiple projects effectively
• Excellent written and verbal communication skills
• Proven ability to collaborate with internal teams, external stakeholders, and contractors
• Experience coordinating inspections, audits, or accreditation processes
• Strong leadership and team management skills
• Proactive problem-solver with a hands-on approach
• Confident in delivering training and promoting a culture of safety and responsibility
• Familiarity with animal husbandry practices and ethical animal care standards is a strong asset
• An annual salary of £31,000
• 28 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities

BIAZA's office hours are 9am – 5pm Monday to Friday. Contact outside of those times will get a response when we are next in the office.

If your enquiry is urgent and you need a response before the BIAZA office reopens, please call Jo Judge on 07593 580602. If you wish to reach one of our members, please contact them directly.

The British and Irish Association of Zoos and Aquariums is a charitable company limited by guarantee and registered in England and Wales number 6789783.Registered Office Regent’s Park, London NW1 4RY. Registered Charity Number is 1128168 and SC040783 (Scotland)