Yves Saint Laurent Beauty Counter Manager, John Lewis Newcastle (37.5 hours)

Avature; Newcastle upon Tyne; On-site; GBP 22,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Beauty Ambassador to inspire and lead a dynamic team in delivering exceptional customer experiences with luxurious YSL products. This role offers the chance to immerse customers in the world of beauty, driving sales through personal connections and expert knowledge in cosmetics, skincare, and fragrance. With a commitment to employee development and a supportive environment, this position not only allows you to thrive in your career but also to be part of meaningful campaigns that promote awareness and inclusivity. If you are ready to make an impact in the beauty industry, this opportunity is for you.

Benefits

Competitive Salary & Commission Scheme

Access to L’Oréal Staff Shop

30 days holiday

Mental Health Support

Financial Advice

Diversity and Inclusion Initiatives

Qualifications

• Proven success in cosmetics and skincare sales with strong team leadership skills.
• Passion for beauty products and exceptional customer service.

Responsibilities

• Empower individuals with YSL products and deliver world-class customer experiences.
• Lead and inspire your team to drive business results in a fast-paced retail environment.

Skills

Cosmetics Knowledge

Skincare Expertise

Fragrance Knowledge

Sales Analysis

Team Leadership

Customer Service

Education

High School Diploma

Beauty Industry Training

Tools

E-Learning Modules

Sales Management Tools

Job description

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about all things beauty? Do you love developing people and driving results? Then we would love to connect with you!

Your mission is to empower individuals with our luxurious, edgy YSL products in Cosmetics, Fragrance, and Skincare, in the most subversive Parisian brand. Inspiring your team to immerse your customers in memorable and genuine face-to-face store experiences, developing personal connections to build trust and loyalty.

Yves Saint Laurent demonstrates an incredible heritage which is at the heart of everything we do.

Continuing its unbridled love affair with individuals to create, shape and develop modernity. No compromise. Your own rules. Now.

Responsibilities:

• You will ooze passion for Cosmetics, Skincare, Fragrance, and delivering exceptional service, with proven success at coaching and inspiring your teams to drive business results.
• You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross-category selling across our iconic products, such as the famous Touché Eclat and Black Opium Fragrance, by sharing key benefits and features of our luxury products.
• You are a real people person and love meeting new people, thriving in a fast-paced retail environment.
• As a YSL brand ambassador, you will lead by example to your Beauty Advisors, demonstrating empathy, agility, and resilience, whilst developing positive relationships with your wider retailer teams.
• You will proactively approach customers in a warm and friendly manner to provide a world-class customer experience, introducing our avant-garde colours and breakthrough formulas!
• You will demonstrate excellent business acumen, including sales analysis and inventory management, ensuring we have the opportunity to drive our key icon products, ready for our customers to fill their makeup bags with!
• You will be self-driven and can motivate yourself to deliver on individual sales targets, occasionally being the sole ambassador for your team.
• Your induction will consist of regular training with your Area Manager, Education Mentor, and Peers. From the beginning, you will be set up online with induction modules across Business skills, Skin Care, Make-Up, and Fragrance. Following this, a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
• You will attend quarterly team trainings where you will have an intro to all new launches, application techniques, and get to play with all our new iconic products!
• You will have access to E-Learning modules where you can develop yourself; we will support your development with a best-in-the-business experience.
• The future is yours! We will support your progression leading into a Business or Area Manager.

Benefits And Rewards:

• Competitive Salary & Commission Scheme
• Access to 35 brands worth of products within our L’Oréal Staff Shop
• 30 days holiday (inclusive of BH’s)
• Additional support on mental health and financial advice is also on offer
• Working for Yves Saint Laurent allows you the opportunity to be a part of the incredible campaigns we promote at all levels of the business. Abuse is not love, a recent campaign we partnered with Women’s Aid to protect women across the U.K. and educate them and raise awareness.
• Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.