Youth Worker

Protocol Education Limited; Wolverhampton; On-site; GBP 19,000 - 23,000; Full time

Job summary

Protocol Education Limited is seeking a passionate Youth Mentor to support SEND and SEMH needs in Shrewsbury. You will mentor students 1:1 and in small groups, helping them build confidence and social skills while collaborating with teachers and families.

The role focuses on emotional regulation, resilience, and creating an inclusive learning environment to help students overcome barriers and progress educationally.

Qualifications

• A genuine passion for supporting young people with SEND and SEMH needs.
• Excellent communication, mentoring, and relationship-building skills.
• Ability to build trust with young people from diverse backgrounds.
• Experience with SEND or SEMH students in mentoring, youth work, education, or support roles (desirable).
• Empathy, patience and resilience in challenging situations.
• Positive and motivating approach that inspires young people to succeed.

Responsibilities

• Provide 1:1 and small group mentoring to young people with SEND and SEMH needs.
• Support students in developing confidence, resilience and social skills.
• Help individuals overcome barriers to learning and personal development.
• Encourage positive decision-making, goal setting and self-belief.
• Create a safe, supportive and inclusive environment that promotes wellbeing.
• Work collaboratively with teachers, families and external professionals to implement personalised support plans.
• Deliver targeted interventions and activities focused on emotional regulation and behaviour management.

Skills

Mentoring

Communication

Relationship building

Empathy

Patience

SEND/SEMH experience

Job description

We are seeking a passionate and compassionate Youth Mentor to join our team in Shrewsbury, supporting young people with Special Educational Needs and Disabilities (SEND) and Social, Emotional and Mental Health (SEMH) needs.

This is a rewarding opportunity for someone who is committed to helping young people overcome challenges, build confidence, and reach their full potential. As a Youth Mentor, you will play a key role in guiding and supporting students in both their personal development and educational journey.

Key Responsibilities

• Provide 1:1 and small group mentoring to young people with SEND and SEMH needs
• Support students in developing confidence, resilience, and positive social skills
• Help individuals overcome barriers to learning and personal development
• Encourage positive decision‑making, goal setting, and self‑belief
• Create a safe, supportive, and inclusive environment that promotes wellbeing
• Work collaboratively with teachers, families, and external professionals to implement personalised support plans
• Deliver targeted interventions and activities focused on emotional regulation and behaviour management

What We’re Looking For

• A genuine passion for supporting young people with SEND and SEMH needs
• Excellent communication, mentoring, and relationship‑building skills
• The ability to build trust and rapport with young people from diverse backgrounds
• Experience working with SEND or SEMH students in mentoring, youth work, education, or support roles (desirable)
• Empathy, patience, and resilience when working in challenging situations
• A positive and motivating approach that inspires young people to succeed

Why Join Us?

• Make a meaningful impact in the lives of young people
• Professional development and career progression opportunities
• Join a supportive and collaborative team environment
• Access to ongoing training and skill development
• Build a rewarding career helping young people thrive

If you are passionate about empowering young people with SEND and SEMH needs and have the right to work in the UK, we would love to hear from you.

Join us in shaping the future of the young individuals who need us the most!

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.