Youth Support Worker- Progression Coach

Oxfordshire Youth; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A youth support organization in England is looking for Progression Coaches to inspire young people towards independent living. Responsibilities include managing coaching sessions, creating support plans, and supporting family reconciliation. You should have at least 2 years of experience in a related role, strong IT skills, and a commitment to the organization's values. The role offers opportunities for development and requires flexibility in working hours.

Qualifications

• At least 2 years’ experience in a Youth Worker or Support Worker role.
• Understanding of issues affecting young people, such as mental health and homelessness.
• Skilled in assessing and managing risk.
• Commitment to Oxfordshire Youth’s values.

Responsibilities

• Manage a caseload, delivering coaching sessions to young people.
• Create and maintain risk assessments and support plans.
• Empower young people to share feedback on the service.
• Support family reconciliation through assessments and plans.

Skills

Team player

Creative thinker

Strong IT skills

Excellent communication

Flexible

Education

Level 3 in Youth Work (or working towards)

Tools

Word

Excel

PowerPoint

CRM

Job description

Overview

Job Purpose

Progression Coaches inspire young people to step outside their comfort zone, develop new skills and behaviours, and move towards independent living. Using youth work and trauma-informed approaches, you will: Listen to and be led by each young person’s needs, ambitions and strengths; champion their ability to acquire skills for a positive, healthy adulthood; act as a reliable, aspirational role model with clear professional boundaries. You will receive high-quality training in emotional literacy, regulation, conflict de-escalation, mental health first aid, safeguarding, wellbeing, financial empowerment, boundaries, creativity, and group skills.

Key Responsibilities

• Manage a caseload, delivering at least two weekly coaching sessions plus one group session per young person.
• Provide asset-based coaching to build emotional, physical and social resilience.
• Offer light-touch support for young people moving out of the service.
• Create and maintain risk assessments and support plans, ensuring safeguarding is central.
• Support family reconciliation where possible through meetings, assessments and pathway plans.
• Empower young people to share honest feedback and actively shape the service.
• Work with Response to maintain safe, positive home environments.
• Keep accurate records, incident reports and complaints handling.

General Duties

• Attend team meetings and supervision.
• Keep up to date with policy developments and follow Oxfordshire Youth procedures.
• Complete all pre-employment checks as required.
• Undertake training for personal and professional development.
• Carry out other tasks that contribute to the growth and sustainability of the charity.

Safeguarding

Safeguarding children, young people and adults is everyone’s responsibility. You will undertake appropriate training, DBS checks and supervision, ensuring all concerns are addressed in line with Oxfordshire Youth policies.

Person Specification

Essential

• At least 2 years’ experience in a Youth Worker or Support Worker role (or equivalent).
• Understanding of issues affecting young people (mental health, substance misuse, sexual health, homelessness, asylum seeking).
• Team player, creative thinker and problem solver.
• Full UK driving licence and access to vehicle.
• Strong IT skills (Word, Excel, PowerPoint, CRM) and excellent communication.
• Flexible, able to work irregular hours and under pressure to deadlines.
• Skilled in assessing and managing risk.
• Commitment to Oxfordshire Youth’s values, equality and inclusion.
• Integrity, discretion and accountability for personal learning and development.

Desirable

• Level 3 in Youth Work (or working towards/aspiration to achieve).
• At least 2 years’ direct work with children/young people.
• Qualifications in related fields (mental health, social care, youth development).
• Experience handling concerns/complaints from young people or organisations.
• Experience in the UK non-profit sector.

This job description may be amended after discussion with the post holder. Specific tasks will be shared at interview and induction.