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Vacancy Filler; St Albans; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Blue Light Card

Mileage reimbursement

Pension and life assurance

Annual performance bonus

Monthly attendance bonus

Salary and cost of living review

Ongoing training and development

Employee assistance helpline

33 days annual leave rising to 35

Sleep in payments £52.78 per night

Job summary

Hightown is seeking a dedicated Support Worker to assist young people, including separated migrant children, to build confidence and independence. You will provide practical and emotional support in young people’s homes with compassion, respect and inclusion.

This role operates on a 24-hour rota, including evenings, weekends, and regular sleep-ins (£52.78 per night). A full UK driving licence and a Level 4 equivalent qualification commitment are required, along with DBS Update Service

Qualifications

• Must be committed to supporting young people.
• patient and understanding approach to learners.
• Focus on empowering independence and building skills.
• Strong communication and teamwork abilities.
• Confident in lone working with accountability.
• Good record-keeping and organisational skills.
• Maintain professional boundaries and manage workload.
• Positive, proactive attitude and commitment to development.

Responsibilities

• Provide practical and emotional support in young people’s homes.
• Build trusted relationships and celebrate progress.
• Empower young people to take ownership of their futures.
• Collaborate with colleagues and partner agencies.

Skills

Genuine commitment to young people

Patience and understanding

Empowering independence

Strong communication

Teamwork

Confidence in lone working

Record-keeping and organisation

Professional boundaries

Proactive attitude

Education

Level 4 or equivalent CQF Diploma in Children, Young People & Families

Job description

Support Worker - Young People’s Services

Full Time - 37.5 hours per week - £26,853pa - St Albans

Are you passionate about making a real difference in young people’s lives? We are looking for a dedicated Support Worker to help young people (including separated migrant children) build confidence, skills, and independence.

In this role, you will provide practical and emotional support within young people’s homes, always working with compassion, respect and inclusion. You will build trusted relationships, celebrate progress, and empower young people to take ownership of their futures, while working collaboratively with colleagues and partner agencies.

What we’re looking for:

• A genuine commitment to supporting young people
• A patient and understanding approach, taking time to understand each young person’s experiences and needs
• A focus on empowering independence, not personal care
• Strong communication and teamwork skills, with a collaborative mindset
• Confidence in lone working, with accountability and professional curiosity
• Good record-keeping and organisational skills
• Ability to maintain professional boundaries and manage your workload effectively
• A positive, proactive attitude and commitment to learning and development

This role follows a 24-hour rota, including evenings, weekends, and regular sleep-ins (paid at £52.78 per night).

Shifts:

• 2pm - 10pm
• Sleep in 7am-3pm

Essential Criteria:

• Full UK driving licence with business insurance and access to a vehicle for business use
• You must commit to starting a Level 4 or equivalent Children, Young People & Families Practitioner Workforce Diploma within one year of joining
• You must sign up to the DBS Update Service

Hightown Benefits

• £26,853 per annum, plus sleep in payments of at least £52.78
• 33 days annual leave, including bank holidays, rising to 35 days with service
• Blue Light Card, access to discounts for national and local retailers
• Mileage paid for car usage
• Workplace pension and life assurance (three times annual salary)
• Annual performance bonus and monthly attendance bonus
• Annual salary and cost of living review
• Ongoing training and development
• Employee assistance helpline

This role involves working with young people, including those aged 16 and 17. The successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust. All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances. Successful candidates will be required to join the DBS Update Service, with the subscription cost reimbursed by Hightown. We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.

We are an Equal Opportunities and Disability Confident Employer.