Youth Support Worker

LLOYD'S REGISTER INTERNATIONAL; Eling; On-site; GBP 28,000 - 39,000; Full time

Benefits offered by this job

Sleepover allowance

Shift allowance

Pension (Royal London)

Life Assurance 2x salary

Health cash plan

Online GP access

Casual dress code

Employee assistance helpline

Shopping benefit platform

Funded qualification

Job summary

Step by Step is a charity supporting young people aged 11–25, based in Totton, New Forest. The Support Worker role focuses on safeguarding, creating action plans, and guiding young people toward independence.

The position is 37.5 hours per week on a permanent contract with a salary of £33,400 per annum, including sleepover and shift allowances. Training is provided, with funded qualifications potential, plus a company pension, life assurance of 2x salary, and access to health services and

Qualifications

• Safeguarding and health and safety protocols are part of the role.
• You will create and monitor individual action plans and provide tailored advice to young people.

Responsibilities

• Manage housing benefit applications.
• Facilitate workshops.
• Communicate effectively within the team.

Skills

Safeguarding awareness

Communication

Teamwork

Job description

JOBS

Location: Totton, New Forest

Salary: £33,400 per annum

Hours: 37.5 hours per week

Benefits:We offer a workplace that genuinely cares about people, both our staff and the young people we support. Alongside a meaningful role, you will receive:

• £33,400 per annum (which is made up of a salary of £27,000 per annum for 37.5 hours per week, plus a sleepover allowance of £5,200 per annum and a shift allowance of £1,200 per annum)
• 37.5 hours per week permanent contract
• Role location – Totton, New Forest
• Training provided, plus the opportunity to gain a funded qualification.
• A company pension scheme with Royal London.
• Life Assurance 2 x basic salary.
• 24/7 access to online GP appointments.
• A health cash plan.
• Casual inclusive dress code.
• Access to an employee assistance helpline, including a separate counselling line.
• Access to a shopping benefit platform.

Step by Step is a charity that passionately supports young people facing challenging times. Our unique approach, providing accommodation, personal development opportunities, and specialist support, helps young people identify and achieve their aspirations.

Each year, we work with over 1,300 young people aged 11–25. Our team plays a vital role in empowering them and preventing homelessness. We are a positive, dynamic, and professional team, committed to helping young people reach their full potential.

Incorporated in 1989, Step by Step has a long history of supporting young people. We are committed to safeguarding and promoting their welfare and expect all staff and volunteers to share this commitment.

The Support Worker will ensure the safety and well-being of young people in the foyer, adhering to safeguarding and health and safety protocols. You will create and monitor individual action plans, providing tailored advice to foster independence. Building professional relationships is essential as you key work with assigned young people to achieve positive outcomes. Responsibilities include managing housing benefit applications, facilitating workshops, and communicating effectively within the team.

You will help to inspire young people by nurturing their talents and encouraging personal growth, making a meaningful impact on their journey towards independence.

• Step by Step is interested in employing people with the right skills and attitude, so previous experience is not necessarily needed.
• You should be available to work shifts (shift allowance paid) and sleepovers (sleepover allowance paid).
• As per our commitment to safeguarding children and young people and following safer recruitment guidelines. Applicants are required to complete a short online application form before we can offer an interview. Applicants who are successful at the first interview stage will be asked to attend a face to face second interview before any offer is made.
• Successful applicants are required to undergo an enhanced DBS check and must provide two references plus other ore employment checks.

There will be two interviews, the first interview being online, if you are successful at the first stage interview you will be invited in for a face to face interview.

We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. As part of our safer recruitment process, we will complete reference checks, a DBS check and confirm your full employment history as well as other pre employment checks.

Unfortunately, we are unable to offer sponsorship for this role therefore, you must have the right to work in the United Kingdom.

We are not working with recruitment agencies for this vacancy, and ask agencies not to send unsolicited CVs.