Youth Support Missing Team - Case Responsible Officer

Service Care Solutions Ltd; Gloucester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company seeks a Case Responsible Officer to join their Youth Support Team. This role is crucial in supporting vulnerable children, providing advice and guidance in safeguarding efforts. The position includes working collaboratively with social care teams and partnership agencies to prevent further incidents of children going missing.

Qualifications

• Experience working with children, including those in care.
• Knowledge of safeguarding and the Children’s Act 1989.
• Ability to work independently and as part of a team.

Responsibilities

• Support social care colleagues working with children reported as missing.
• Liaise with partnership agencies and coordinate support for children.
• Provide specialist advice to professionals working with missing children.

Skills

Communication

Empathy

Organizational Skills

IT Proficiency

Adaptability

Tools

Microsoft Office

Job description

Case Responsible Officer

Location: Gloucester, Gloucestershire (Hybrid Working)
Team:Youth Support Team (YST)
Contract Type: 6-Month Temporary Contract
Hours: 37 hours per week
Pay Rate: £23 per hour (via Umbrella Company) (£18 PAYE an hour)

About the Role A fantastic opportunity has arisen within Gloucestershire County Council’s Youth Support Team (YST). We are seeking an enthusiastic, hardworking, and committed individual to join our Missing Team as a Case Responsible Officer. This is a rewarding role supporting some of the most vulnerable children across the county.
You will be responsible for offering professional advice, guidance, and support to social care colleagues and multi-agency professionals involved in safeguarding children reported as missing. Your focus will be on reducing risks and preventing further missing episodes by taking a trauma-informed and person-centred approach.

Key Responsibilities

• Support social care colleagues working with children reported as missing.
• Liaise with partnership agencies and coordinate support for children.
• Provide specialist advice to professionals and networks working with missing children.
• Foster strong, trusting relationships with children and professionals.
• Work collaboratively with internal teams and external partners to reduce missing incidents.

About You You’ll need to be a dynamic and empathetic individual with excellent communication and engagement skills, especially when working directly with children. You’ll thrive in a fast-paced and sometimes complex environment, bringing resilience, flexibility, and a collaborative spirit to your work.

Essential Skills & Experience

• Experience working with children, including those in care or supported by professionals.
• Knowledge of safeguarding and the Children’s Act 1989.
• Ability to work effectively both independently and as part of a team.
• Strong communication skills – verbal and written.
• Sound IT proficiency, particularly in Microsoft Office.
• Adaptability to work flexibly across locations and work patterns.
• Excellent organisational skills with the ability to manage a changing workload.

How to Apply If you are passionate about supporting vulnerable young people and want to make a tangible difference, we’d love to hear from you.
Apply now and be part of a team that makes a real impact in children's lives.