Youth Refuge Worker - Iramoo

Melbourne City Mission; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading youth service provider in the UK is seeking individuals to work in crisis accommodation for young people aged 16-24. Ideal candidates will have qualifications in social work or youth work and be able to effectively engage with young people with complex needs. This role offers opportunities to provide vital support to at-risk youth while being part of a dynamic team focused on continuous improvement and development.

Benefits

Attractive Salary Packaging benefits

Supportive learning and development environment

Culture of continuous improvement

Qualifications

• Qualification in Social Work, Youth Work, or a related field.
• Strong ability to engage young people with complex needs.
• Understanding of the homelessness service system.

Responsibilities

• Provide structured support, assessment and referral to young people.
• Assist access to accommodation options for young people.
• Work within a case management framework.

Job description

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• Supportive learning and development environment
• Culture of continuous improvement

About the Opportunity

Melbourne City Mission are the largest provider of youth crisis accommodation in Victoria. There are four Youth Refuges within Melbourne City Mission – Stopover; WRAP – Western Region Accommodation Program; Iramoo and Vicky’s Place. All these four supported crisis accommodation services are for young people aged 16 to 24.

About you

• We are seeking applicants who are motivated and enthusiastic about working with young people and their children.
• Have a qualification in Social Work, Youth Work, or a related community services field.
• Strong ability to actively and assertively engage young people with complex needs, particularly in a residential environment.
• An understanding of the homelessness service system with knowledge of patterns, trends and systemic issues, and principles in working with at risk young people.
• Experience in working with homeless young people through a trauma informed lens.
• Ability to work shift work including sleepover shifts.
• Strong communication skills and ability to work in a team case managed environment.

Please refer to the position description for the full duties and key selection criteria.

Benefits of working with MCM include:

• Inclusive Employer by the Diversity Council of Australia
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement
• Assist with providing structured support, assessment and referral to young people and their children within the program
• Provide assistance to young people and their children to access appropriate accommodation options particularly youth housing, family reconciliation, private rental and public housing.
• A clear understanding of working within a case management framework including client assessment and intake processes.

Screening Criteria

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks:

• National (and International if applicable) Police Check (which includes Proof of Identity Check)
• Victorian Employee Working with Children Check
• Employment History Check
• Right to Work in Australia and current and valid driver licence

Applications for this role close: 16th August 2025 and may close before the deadline, so please apply early. Please include your current resume and cover letter addressing the key selection criteria. If you are a current MCM employee, please submit your application via the myHR job board.

Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact [emailprotected] to let us know how we can better support you to apply.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.