Youth Hub Co-ordinator

Connect2Luton; Luton; On-site; GBP 28,000 - 36,000; Full time

Job summary

Connect2Luton, on behalf of Luton Borough Council, is recruiting a Youth Hub Co-ordinator to lead the operational delivery of the Youth Hub for young people aged 16-24 who are NEET or facing barriers. You will oversee a team of two Employment Support Officers and coordinate more than 15 partner organisations from a single location in Luton.

You will drive the 12-month Youth Hub pilot, supporting around 300 young people annually toward employment, education or training, while aligning with the

Qualifications

• Experience of managing or coordinating employment, skills, youth or community programmes
• Experience of performance monitoring, reporting and contract delivery
• Experience of supporting individuals facing multiple barriers to progression
• Experience of organising events, workshops and engagement activities
• Experience of employer engagement and stakeholder management
• Excellent communication and interpersonal skills
• Ability to build relationships with a wide range of stakeholders
• Ability to motivate and inspire young people
• Ability to manage competing priorities
• Understanding of youth employment, careers and skills provision
• Understanding of inclusive growth, social mobility and tackling inequalities
• Educated to Level 4 or equivalent qualification, or significant relevant experience
• Commitment to continuing professional development
• Ability to travel across the borough and attend meetings/events at different locations
• Commitment to safeguarding and promoting the welfare of young people

Responsibilities

• Lead the day-to-day operation of the Youth Hub, ensuring a safe, welcoming and accessible environment for young people, employers and partner organisations.
• Coordinate delivery of the 12-month Youth Hub pilot, supporting 300 young people aged 16-24 who are NEET, unemployed or facing barriers to education, employment and training, and ensuring effective customer journeys from engagement through to progression and sustained outcomes.
• Provide effective leadership, supervision, performance management and development support for two Employment Support Officers, including workload management, resource planning and staff wellbeing.
• Develop, coordinate and maintain operational procedures, referral pathways, participant tracking systems and quality assurance processes to support the effective delivery of the Youth Hub.
• Engage young people who are NEET, unemployed or facing barriers to progression, ensuring access to personalised support, action planning, employability interventions, mentoring, accredited learning and specialist services.
• Develop and maintain relationships with employers and anchor institutions to identify and promote employment, apprenticeship, work experience and sector-based progression opportunities for young people.
• Promote volunteering, social action and community participation as pathways to employability, skills development and improved wellbeing.
• Lead performance management and quality assurance activities, including monitoring programme outcomes, maintaining accurate records, producing reports and ensuring the achievement of agreed targets and funding requirements

Skills

Youth programmes

Performance monitoring

Stakeholder management

Event coordination

Employer engagement

Communication skills

Relationship building

Prioritisation

Safeguarding

Education

Level 4 qualification or equivalent

Job description

Connect2Luton are excited to recruit a Youth Hub Co-ordinator on behalf of Luton Borough Council.

Main purpose of position:

The Youth Hub Co-ordinator will lead the operational delivery and ongoing development of Luton Council's Youth Hub, providing a welcoming, inclusive and aspirational environment that supports young people aged 16-24 who are NEET, unemployed or facing barriers to education, employment and training.

Managing a team of two Employment Support Officers, the postholder will coordinate a co-located partnership of over 15 organisations, bringing together employment, skills, health, housing, wellbeing and voluntary sector support from a single location.

The role will oversee delivery Youth Hub programme supporting at least 300 young people each year to progress towards employment, apprenticeships, education and training.

The post holder will play a key role in delivering the Council's Inclusive Growth and Economy priorities, supporting the achievement of the Jobs, Homes and Safety agenda through the reduction of youth unemployment, improved progression opportunities, strengthened employer engagement and the creation of sustainable pathways into work for Luton residents.

You will be responsible to:

• Lead the day-to-day operation of the Youth Hub, ensuring a safe, welcoming and accessible environment for young people, employers and partner organisations.
• Coordinate delivery of the 12-month Youth Hub pilot, supporting 300 young people aged 16-24 who are NEET, unemployed or facing barriers to education, employment and training, and ensuring effective customer journeys from engagement through to progression and sustained outcomes.
• Provide effective leadership, supervision, performance management and development support for two Employment Support Officers, including workload management, resource planning and staff wellbeing.
• Develop, coordinate and maintain operational procedures, referral pathways, participant tracking systems and quality assurance processes to support the effective delivery of the Youth Hub.
• Engage young people who are NEET, unemployed or facing barriers to progression, ensuring access to personalised support, action planning, employability interventions, mentoring, accredited learning and specialist services.
• Develop and maintain relationships with employers and anchor institutions to identify and promote employment, apprenticeship, work experience and sector-based progression opportunities for young people.
• Promote volunteering, social action and community participation as pathways to employability, skills development and improved wellbeing.
• Lead performance management and quality assurance activities, including monitoring programme outcomes, maintaining accurate records, producing reports and ensuring the achievement of agreed targets and funding requirements.

Skills and Experience:

• Experience of managing or coordinating employment, skills, youth or community programmes
• Experience of performance monitoring, reporting and contract delivery
• Experience of supporting individuals facing multiple barriers to progression
• Experience of organising events, workshops and engagement activities
• Experience of employer engagement and stakeholder management
• Excellent communication and interpersonal skills
• Ability to build relationships with a wide range of stakeholders
• Ability to motivate and inspire young people
• Ability to manage competing priorities
• Understanding of youth employment, careers and skills provision
• Understanding of inclusive growth, social mobility and tackling inequalities
• Educated to Level 4 or equivalent qualification, or significant relevant experience
• Commitment to continuing professional development
• Ability to travel across the borough and attend meetings/events at different locations
• Commitment to safeguarding and promoting the welfare of young people

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates