Youth Case Manager Team Lead

Pawnee Mental Health Services; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in mental health services is seeking a dedicated Youth Community Services Team Leader. In this vital role, you will provide direct case management to youth facing emotional challenges while leading a team of case managers. Your passion for empowering families and your leadership skills will help shape the quality of care provided to the community. With comprehensive benefits and a supportive work environment, this position offers an opportunity to make a meaningful impact in the lives of those you serve. Join a vibrant team that values your contributions and fosters professional growth.

Benefits

Medical & Vision Insurance

Dental Insurance (Free)

Paid Holidays

Generous PTO

Paid Medical Leave

Employee Assistance Program (EAP)

Retirement Benefits (KPERS)

Supplemental Benefits

Qualifications

• Bachelor’s degree in a human services field or equivalent experience.
• Reliable transportation and clean driving record required.

Responsibilities

• Provide direct case management services to youth and families.
• Supervise a designated team of case managers and support their development.
• Monitor team documentation and productivity for timely service delivery.

Skills

Communication Skills

Case Management

Team Leadership

Basic Computer Skills

Education

Bachelor's Degree in Human Services

Tools

Microsoft Office

Job description

Apply

Job Type

Full-time

Description

Who We Are

Pawnee Mental Health is a non-profit Certified Community Behavioral Health Center (CCBHC) helping underserved populations in 10 counties here in North-Central Kansas.

We are a vibrant community of passionate people looking for our next teammate – you!

What We Offer

Case Managers at Pawnee have the opportunity to earn up to $8,000 per year in bonus pay by meeting their client care expectations.

Benefits

At Pawnee Mental Health, we believe in supporting our employees’ well-being with a comprehensive benefits package. This includes top tier benefits like:

Medical & Vision Insurance: Accessible plans to support your health needs offered through BCBS or Aetna – prices for single coverage between $50-100/month.

Dental Insurance: 100% FREE for employees.

Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits - a lifetime pension program.

Other insurances: Life insurance coverage up to 150% of your annual income and long-term disability insurance at NO COST.

Paid Holidays: Enjoy 8 paid holidays throughout the year.

Generous PTO: Start earning 10 hours of PTO per month (15 days/year), jumping to 24 days/year on your first anniversary.

Paid Medical Leave: Receive a 40-hour bank of paid medical leave IMMEDIATELY upon hire.

Employee Assistance Program (EAP): Access support resources for your personal and professional life.

Supplemental benefits: Additional life insurance coverage, ambulance transportation, short term disability, critical illness, hospital indemnity, and more!

The Role You'll Play

As a Youth Community Services (YCS) Team Leader at Pawnee, you’ll take on a dual role: providing direct case management services to youth with severe emotional disturbances, while also leading and mentoring a team of case managers. In your clinical work, you’ll empower youth and families to connect with community resources, set meaningful treatment goals, and navigate challenges toward personal success.

As a team leader, you’ll also collaborate with your supervisor to support staff development, monitor service delivery, and foster team competency. From coordinating training to supporting your peers through crisis response, you’ll help shape the quality and consistency of care we provide to our communities.

The Day-to-Day

• Provide direct case management services to youth and their families, including identifying treatment goals, developing care plans, and linking clients to community supports.
• Build trusting relationships with clients and families to support progress toward stability and well-being.
• Document services in the electronic health record and ensure timely and accurate updates.
• Help clients and families maintain access to essential benefits and services.
• Supervise a designated team of case managers, offering guidance and feedback to ensure agency standards are met.
• Support new team members with onboarding and training, and help develop team competency through supervision and shared learning.
• Monitor team documentation and productivity to ensure timely service delivery and adherence to expectations.
• Attend and actively participate in clinical supervision, program staffings, and community/state-level meetings.
• Assist in hiring and disciplinary actions in collaboration with your supervisor.
• Provide leadership during crisis situations as needed and help promote team collaboration and resilience.
  
  

At Pawnee Mental Health, we take a great deal of pride in the services we offer, and the progress made by those we serve. All employees, regardless of their role, are an important part of our success! To help us achieve our mission, we’re looking for bright and talented people with great ideas. We believe individuals and families with mental health and/or substance use challenges should have the opportunity to lead normal, productive lives at home and in their communities. If you feel the same, we invite you to explore the opportunity below to see how you can make a difference!

We look forward to reviewing your application!

Requirements

Required

• Bachelor’s degree in a human services field or equivalent work experience
• Reliable transportation, a clean driving record, and automobile liability insurance
• Excellent communication skills, both written and verbal
• Basic computer skills
  
  

Preferred

• Knowledge of the needs and challenges of youth who experience severe emotional disturbances
• Experience with Microsoft Office
  
  

Results of criminal and all other applicable background checks must meet the approval of Pawnee Mental Health Services.

Salary Description

$22.12/hour