Youth Administration Coordinator - Merseyside

The King's Trust; Liverpool; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Great holiday package

Flexible working

Volunteer for events

In-house learning platform

Benefits platform

Networks for personal development

Family leave

Season ticket loans

Pension scheme

Life assurance

Job summary

The King's Trust is seeking a Youth Administration Coordinator to join our Liverpool centre. You will be the first point of contact for young people, coordinating reception and administrative tasks to create a welcoming, organised environment.

Based in Liverpool, this 12-month fixed-term role requires calm, approachable and highly organised individuals who can manage appointments, maintain records, handle enquiries and support safeguarding in a busy frontline setting. 35 hours per week.

Qualifications

• Experience supporting customers or visitors in a busy environment.
• Strong organisational skills and attention to detail.
• Proficient with Microsoft Office and digital systems.

Responsibilities

• Coordinate reception duties and essential administration to support frontline teams.
• Assist with appointments, data entry, and record-keeping, ensuring accuracy.
• Handle enquiries and help youth navigate to appointments.
• Maintain a safe, inclusive environment and escalate safeguarding concerns.

Skills

Reception experience

Customer service

Organisational skills

Data entry

Tools

Microsoft Office

Digital systems

Job description

Company: King's Trust

Contract Type:Fixed Term until 31/12/2027

Hours:Full Time,35hours per week

Closing Date: 23:59 on 19/11/2026

Salary:£24,479.00to£25,185.00, dependent on your skills, knowledge and experience

Location: Merseyside, Liverpool

Interviews: 2ndand 3rd of December 2026

As Youth Administration Coordinator, you’ll be at the heart of our Liverpool centre, helping to create a welcoming, organised and positive experience for every young person who walks through the door. You’ll be their first point of contact, answering questions, helping them get to appointments and keeping colleagues updated about arrivals or changes. Your organisation will also give our frontline teams more time to focus on supporting young people into employment.

This is a varied, hands-on role combining reception duties with essential administration. You’ll coordinate appointments, maintain accurate records and calendars, respond to enquiries and support the team with tasks such as data entry and document preparation. You’ll handle personal information carefully and help maintain a safe, inclusive environment, escalating any safeguarding or wellbeing concerns appropriately.

You’ll hit the ground running if you’re approachable, calm and highly organised, with experience of supporting customers or visitors and providing administration in a busy environment. You’ll be comfortable using Microsoft Office and digital systems, managing competing priorities and communicating clearly with different people. This is a 12-month fixed-term role based in Liverpool, with an expectation that you’ll work from the centre five days a week.

Why do we need Youth Administration Coordinator - Merseysides?

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe able young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Administration Coordinator - Merseysides!

Perks for working at The Trust!

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
• In-house learning platform! Develop your skills for your career and your role
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
• Interest‑free season ticket loans
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• Generous life assurance cover (4 x annual salary)

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

Location: Liverpool, GB, L1 4AR